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Sales Associate

hace 2 meses

Mexicali, Baja California, México Van Cleef & Arpels A tiempo completo

About Van Cleef & Arpels

We are a High Jewelry Maison with a strong heritage, promoting exceptional know-how in an enchanting and creative environment. Our team is passionate about developing and transmitting expertise with care and no compromise.

Our Boutique in Mexico City

We are opening an exclusive Boutique in Mexico City, seeking a dynamic and flexible individual to join our team as a Sales Associate.

Key Responsibilities

  • Build and maintain strong relationships with clients, providing a unique experience and promoting the Maison's image.
  • Demonstrate excellent commercial sense, actively participating in the recruitment and development of new clients.
  • Convey the refinement, elegance, and innovation that inspire the Maison's creations.
  • Develop a network and a loyal clientele, attending social functions within the community to generate new business.
  • Invite current and prospective clients to in-boutique events and reach out through various tools.
  • Participate in CRM initiatives, responsible for client data capture and accuracy, communication on novelties and events, gifting campaigns, and clienteling reporting.
  • Assist in display setup and breakdown, ensuring products are stored safely nightly.
  • Provide excellent customer service, following up on after-sales service and the repair process from start to finish.
  • Ensure customer satisfaction and follow all implemented Maison policies and procedures.
  • Share the Van Cleef & Arpels history, quality standards, and collection information with clients, assisting in maintaining the aesthetic quality of the Boutique.

What We Offer

Joining Van Cleef & Arpels means joining a team where employee development is at the heart of our ambition. You will have the opportunity to join our onboarding program, with a broad range of trainings on our history, know-how, and creations, as well as daily support.