System Management Specialist

hace 4 semanas


Xico, México Mindtree Ltd. A tiempo completo

Job Summary

Mindtree Ltd. is seeking a highly skilled System Management Specialist to join our team. As a Genesys Cloud Voice Engineer, you will be responsible for designing, implementing, and maintaining complex voice systems.

Key Responsibilities:

  • Design and implement Genesys Cloud solutions to meet business requirements
  • Configure and troubleshoot Cisco Unified Communications Manager, Call Manager, and Unity Connection
  • Develop and maintain network security policies and best practices
  • Collaborate with cross-functional teams to resolve technical issues
  • Provide technical support to end users and ensure system uptime
  • Stay up-to-date with industry trends and advancements in voice technologies

Requirements:

  • Strong technical skills in Genesys Cloud, Cisco Unified Communications Manager, and Call Manager
  • Excellent troubleshooting and problem-solving skills
  • Knowledge of network security principles and best practices
  • Experience with corporate restructuring activities and network diagrams
  • Soft skills: communication, interpersonal, and collaboration

Preferred Qualifications:

  • Cisco certifications: CCNA Voice, CCNP Voice, CCIE Voice
  • Experience with network documentation and industry trends


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