Systems Development Engineer
hace 4 días
At Amazon, we're committed to delivering exceptional customer experiences. As a Systems Development Engineer, you'll play a critical role in ensuring the reliability and performance of our equipment and systems.
Key Responsibilities- Coordinate and plan work activities for site Control Systems Engineers to achieve goals and objectives of North America Customer Fulfillment teams.
- Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety to support MHE systems optimization and project implementation.
- Understand, maintain, and troubleshoot material handling control systems, including programmable logic controllers and industrial networks.
- Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all Amazon business units.
- Act as first-level escalation support for site Control Systems Engineers during and after business hours, troubleshooting locally and remotely, and repair all hardware or controls software systems within the building.
- Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.
- Mentor CSEs, CSLs, and CSTs within your assigned building.
- Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents.
- Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.
- Perform, utilize, and provide analysis to assess material handling system performance.
- Partner with Operations leadership, equipment vendors, and parts suppliers to plan and coordinate new technology installations.
- Act as the technical consultant for capital projects inside the building.
- Utilize network support resources for guidance and assistance and provide assistance to peers as needed.
- Communicate technical issues and project timelines with building leadership, operations, and the maintenance team.
- Assist with skill assessments for the Technical positions within site maintenance teams.
- Handle flexible workload which may come from management or operations.
- Travel up to 70%.
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