Inventory Support Coordinator
hace 1 mes
Seeks a highly organized and detail-oriented Inventory Support Coordinator to oversee the management of products under its responsibility. The successful candidate will provide essential information to Customer Service, Sales reps, Distributors, and End Customers.
This position interacts with various functions such as Demand Planning, Supply Planners, Manufacturing, Warehouse, Quality, Customs, Distribution, Sales, etc. to ensure higher levels of product availability and excellent customer experience & satisfaction.
The ideal candidate will:
- Provide support to Customer Service and Sales Reps. on product status inquiries within 24hrs regarding New Product availability ETA, Inventory Level, Production status, Stock in transit ETA, Expired products, Sub or run without component requests that are not of customer preference and offer new options.
- Support and Coordination with cross-functional teams such as Receiving, Supply Planners, Plant Expeditors, Customs, and Distribution to expedite products with critical inventory position. Engineering services for BOM related problems. Quality for product and component retentions.
- Coordinate efforts with corporate teams such as Demand Planning, Distribution, Account services, Regulatory Affairs, Quality, Master Data, Branches, and Marketing.
- Review and fill open backorders for customers and distributors.
- Manage customer usage spikes.
- Sample and Credit requests for rep.
- Managing production holds for revisions, ECNs, and surplus.
- Finding alternative finish good options for backorder situations.
Requirements include a Bachelor's Degree in Engineering or Administration, 0-2 years of similar experience, and strong communication skills with internal and external business partners.
A competitive salary is offered, ranging from $1,000 to $2,000 MXN per month, depending on qualifications and experience.
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