Sales Inventory Product Specialist

hace 1 semana


Mexicali, Baja California, México Medline Industries A tiempo completo

Sales Inventory Support plays a pivotal role in ensuring seamless product availability to customers. As the go-to person for product status inquiries, you will provide timely information to Customer Service, Sales reps, Distributors, and End Customers within 24 hours. This includes New Product availability ETA, Inventory Level, Production status, Stock in transit ETA, Expired products, Sub or run without component requests that are not of customer preference, and offering new options.

This position requires coordination with multiple functions, including Demand Planning, Supply Planners, Manufacturing, Warehouse, Quality, Customs, Distribution, Sales, etc. The primary objective is to ensure higher levels of product availability and excellent customer experience & satisfaction.

Key responsibilities include:

  • Providing Support to Customer Service and Sales Reps. on product status inquiries
  • Coordinating efforts with cross-functional teams such as Receiving, Supply Planners, Plant Expeditors, Customs, and Distribution to expedite products with critical inventory positions
  • Reviewing and filling open backorders for customers and distributors
  • Managing customer usage spikes
  • Sample and Credit requests for representatives
  • Managing production holds for revisions, ECNs, and surplus
  • Finding alternative finish good options for backorder situations

Mission-driven Medline Industries, LP values diversity and inclusivity, providing equal opportunities to all qualified applicants regardless of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability/handicap status, or any other legally protected characteristic.



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