Key Check Analyst

hace 2 semanas

Ciudad de México, Ciudad de México HSBC A tiempo completo

We are currently seeking an experienced professional to join our team in the role of a Key Check Analyst.

Role Purpose

The successful candidate will be responsible for performing analysis, review, and processing of incoming and outgoing HSBC checks/transactions that have been rejected or returned for various reasons. This includes payee review of check images, review of audit reports and statement printouts, reconciliation of accounting accounts from different regions, investigation and analysis of lost containers (Cash and check documents), correction of lost and found item transactions, million-dollar transfers between internal accounts.

The Key Check Analyst will also be responsible for follow-up on incidents with cash and check processing providers.

Principal Accountabilities
  • Ensure correct compliance with operations through establishment of controls, analysis of best practices to redesign processes, and training of team members.
  • Verify the name of the beneficiary by reviewing images of checks and verifying names and amounts, rejecting those that do not meet conditions, including punctuation marks and accents.
  • Generate daily reconciliation reports of external company prints for clients with internal reports, verifying charges generated by the external company.
  • In case of discrepancies, consult with RRD teams to verify if errors are due to HSBC or RRD, making pertinent modifications as needed.
  • Monitor suspense accounts daily, checking that GL accounts are at zero, making corresponding transactions to leave them clean, and obtaining approval from higher DOA personnel when necessary.
  • Load checks that need to be returned to your branch into the SFE System, checking transit numbers and branch numbers, capturing them in the system for their correct return, endorsing checks, and placing stamps with different transit numbers in the system.
  • Charge commission and generate chargebacks for rejected checks, sending email notifications to branches for CAD 25,000 or greater transactions.
  • Investigate and post Night Deposits, monitoring cash concentrations/accreditations of clients who send money to our vaults through INTRIA, entering the system, investigating unrecognized shipments, and finding out which client the shipment came from.
  • Conduct reconciliations of Night deposits, checks, and cash received by each region of Canada, adjusting differences in American and Canadian Dollars, posting condensed quantities and adjustments in accounting based on templates, and conducting conciliatory investigations of EOD and NDCD balances.
  • Validate Net settlement transactions carried out by processors in HSBC NET, confirming date, narrative, amount, source account, and destination account, taking evidence from RBC emails, and approving payments for transfer to RBC accounts.
  • Manage checks based on verification of four criteria by date, amount in letter, amount in number, and customer signature, eliminating and creating adjustments for deleted checks, and validating by another operator.
  • Process Net settlement checks by validating and posting amounts described in the HSBC/RBC Check Net Settlement file, sent to seller reports by RBC, making transfers through HSBC .NET, and selecting appropriate templates.
Requirements
  • Strategic thinking aligned with HSBC.
  • Entrepreneurial and business thinking.
  • Judgment and decision-making.
  • Directs execution and performance.
  • Inspires and develops others.
  • Entrepreneur leadership.
  • Influence on others.
  • Lead an organization.
Knowledge and Experience
  • Bachelor's degree in Economic-Administrative area, Industrial Engineering, or Computer Science (Graduated).
  • Experience preferably 1 year of experience in administrative, operational, or accounting processes.
  • Knowledge Office, Microsoft Office (Medium/Advanced desirable).
  • English language (Advanced).
  • Process and Operations Administration.
  • Personnel Management.
  • Customer Service.
  • Project Management.
  • For Accounting area: Essential accounting knowledge.

Due to urgent hiring needs, candidates with immediate right to work locally and no relocation requirements will be prioritized.

At HSBC, we offer our colleagues a greater number of days off, allowing them to fully enjoy wedding celebrations, take care of new family members, or grieve the loss of loved ones. Our paid leave package is at the forefront in Mexico.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of but not limited to gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. We consider all applications based on merit and suitability to the role.

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