IT Support Specialist

hace 1 mes


Mexicali, Baja California, México Cognizant A tiempo completo
Join Cognizant as a Support Agent

We are seeking a highly skilled and motivated Support Agent to join our team at Cognizant. As a Support Agent, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Respond to and resolve customer inquiries and issues in a timely and professional manner.
  • Provide technical support and troubleshooting assistance to customers via phone, email, or chat.
  • Collaborate with internal teams to resolve complex customer issues.
  • Document and track customer interactions and issues in our ticketing system.
  • Participate in knowledge sharing sessions and contribute to the development of knowledge articles.
Requirements:
  • 1+ year of experience in a bilingual Service desk or Tech Support role.
  • Advanced Portuguese language skills.
  • Advanced English language skills.
Why Cognizant?

Cognizant is a leading IT services provider with a strong commitment to innovation and customer satisfaction. As a Support Agent, you will have the opportunity to work with a talented team of professionals and contribute to the delivery of exceptional customer experiences.

We offer a competitive benefits and salary package, as well as ongoing support and funding for training and development. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.


  • IT Support Specialist

    hace 2 semanas


    Mexicali, Baja California, México Envista A tiempo completo

    Job SummaryEnvista is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to internal employees at Envista locations globally. Your primary goal will be to ensure that all IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesProvide...

  • IT Support Specialist

    hace 2 semanas


    Mexicali, Baja California, México Cognizant A tiempo completo

    We're seeking a skilled IT Support Specialist to join our team at Cognizant. As a Regional Command Center Technician, you will be responsible for advanced troubleshooting and problem-solving to resolve IT device and mobility issues. Your expertise in hardware and software configuration will ensure seamless usability for end-users. You will also support the...

  • IT Support Specialist

    hace 2 semanas


    Mexicali, Baja California, México Cognizant A tiempo completo

    We're seeking a skilled IT Support Specialist to join our team at Cognizant. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients.Main Responsibilities:Adhere to defined processes and SLAs/KPIsEvent detection, categorization, and responseService Request HandlingIT Incident categorization,...


  • Mexicali, Baja California, México Envista A tiempo completo

    Job DescriptionEnvista is seeking a highly skilled IT Support Specialist to provide technical assistance to internal employees at our global locations. The ideal candidate will have a strong background in troubleshooting and resolving IT issues, as well as experience with PC configurations, imaging, and system updates.Key Responsibilities:Provide technical...

  • IT Support Specialist

    hace 4 semanas


    Mexicali, Baja California, México Envista A tiempo completo

    Job DescriptionEnvista is seeking a highly skilled IT Support Specialist to provide technical assistance to internal employees at our global locations. The ideal candidate will have a strong background in troubleshooting and resolving IT issues, as well as experience with PC configurations, imaging, and system updates.Key Responsibilities:Provide technical...


  • Mexicali, Baja California, México Avantor A tiempo completo

    The Opportunity:We are seeking a highly skilled and experienced IT Support Lead Specialist to join our team at Avantor. As a key member of our IT department, you will be responsible for providing first-level IT support and escalating incidents in a timely manner. Your primary focus will be on planning, acquiring, installing, controlling, managing, and...


  • Mexicali, Baja California, México Cognizant A tiempo completo

    Cognizant is a global leader in digital transformation.We are seeking a highly skilled IT Technical Support Specialist to join our team.Key Responsibilities:Provide advanced troubleshooting and problem-solving capabilities for AV devices and IT equipment.Narrow down the root cause of incidents reported by end-users and provide effective solutions.Manage IT...


  • Mexicali, Baja California, México Cognizant A tiempo completo

    Join Cognizant as a Tech Support SpecialistWe are seeking a highly skilled and motivated Tech Support Specialist to join our team at Cognizant. As a Tech Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our clients.Key Responsibilities:Adhere to defined processes and procedures to ensure...


  • Mexicali, Baja California, México Cognizant A tiempo completo

    We're seeking a skilled IT professional to join our team as a Service Desk Engineer. As a key member of our IT team, you will be responsible for providing exceptional support to our clients, ensuring their technical issues are resolved efficiently and effectively.Main Responsibilities:Provide timely and effective support to clients via phone, email, or...


  • Mexicali, Baja California, México Cognizant A tiempo completo

    We're seeking a talented individual to join our team as a Site Technical Support Specialist at Cognizant.As a Site Technical Support Specialist, you will play a critical role in supporting our clients' technical needs, ensuring seamless operations, and delivering exceptional service.Key Responsibilities:Advanced Troubleshooting and Problem-Solving...

  • IT Support Specialist

    hace 7 días


    Mexicali, Baja California, México Spark A tiempo completo

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Spark. The successful candidate will be responsible for providing technical support to our internal computer users, troubleshooting hardware and software issues, and maintaining the confidentiality of sensitive information.Key ResponsibilitiesProvide technical support to...


  • Mexicali, Baja California, México Skyworks A tiempo completo

    Job Title: Senior IT Infrastructure SpecialistSkyworks is a leading innovator in high-performance analog semiconductors, powering the wireless networking revolution. We're seeking a skilled Senior IT Infrastructure Specialist to join our team.As a Senior IT Infrastructure Specialist, you will be responsible for supporting, administering, and monitoring our...


  • Mexicali, Baja California, México Cognizant A tiempo completo

    Cognizant: A Great Place to WorkWe are a leading IT services provider, and we are committed to respecting human rights and building a better future. We invest in people and their well-being, creating conditions for everyone to thrive.About the JobWe are seeking an exceptional individual to work as an IT Technical Support Onsite. As a member of our team, you...


  • Mexicali, Baja California, México Cognizant A tiempo completo

    We're seeking a skilled Technical Support Specialist to join our team at Cognizant. As a Site Support Engineer, you will be responsible for providing technical support for our clients' AV and IT devices. Your advanced troubleshooting skills will be essential in resolving complex issues and ensuring seamless operations.Key responsibilities include:Advanced...


  • Mexicali, Baja California, México Cognizant A tiempo completo

    About the RoleWe're seeking a highly skilled Tech Support Specialist to join our team at Cognizant. As a key member of our support team, you will play a critical role in delivering exceptional customer service and technical expertise to our clients.Key ResponsibilitiesProvide timely and effective support for IT incidents, including categorization, initial...

  • IT Support Specialist

    hace 2 semanas


    Mexicali, Baja California, México Cognizant A tiempo completo

    Join Cognizant as a Regional Command Center AgentWe are seeking a highly skilled and motivated Regional Command Center Agent to join our team at Cognizant. As a key member of our IT support team, you will be responsible for providing advanced troubleshooting and problem-solving capabilities to resolve complex technical issues.Key Responsibilities:Advanced...

  • Tech Support Specialist

    hace 2 semanas


    Mexicali, Baja California, México Cognizant A tiempo completo

    Unlock Your Career PotentialWe're seeking a highly motivated and skilled IT Engineer to join our team at Cognizant. As a key member of our technical support team, you will play a critical role in delivering exceptional service to our clients.Main Responsibilities:Adhere to defined processes and SLAs/KPIs for event detection, categorization, and...


  • Mexicali, Baja California, México Skyworks A tiempo completo

    Job Title: Senior IT Infrastructure SpecialistSkyworks is a leading innovator in high-performance analog semiconductors, powering the wireless networking revolution. We're seeking a skilled Senior IT Infrastructure Specialist to join our team.Job Summary:As a Senior IT Infrastructure Specialist, you will be responsible for supporting, administering, and...

  • IT System Administrator

    hace 2 semanas


    Mexicali, Baja California, México Safran Electronics & Defense A tiempo completo

    Job SummaryAs an IT System Administrator, you will be responsible for providing technical support and maintenance for business information systems. This includes handling daily operation support, providing assistance to end users, and completing support tasks for hardware devices and software packages.Key ResponsibilitiesProvide technical assistance to end...


  • Mexicali, Baja California, México Skyworks A tiempo completo

    At Skyworks, we are looking for a talented individual to join our team as a Materials Support Specialist. As a key member of our global supply chain, you will be responsible for ensuring the smooth operation of our analog semiconductors production process. If you are passionate about technology and have experience in inventory management, then this is the...