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On-Site Technology Support Specialist
hace 2 meses
**Job Summary**
We are seeking a highly skilled On-Site Technology Support Specialist to join our team at Goldman Sachs Bank Ag. As a key member of our ServiceNow Engineering team, you will be responsible for designing, developing, and implementing ServiceNow modules and applications.
Key Responsibilities- Design and develop ServiceNow modules and applications, including ITSM, Service Portal, CSM, HRSD, Security Operations, and GRC/IRM.
- Develop solutions that leverage Analytics Intelligence and Reporting, Customer Service Management, HR Service Delivery, and IT Service Management.
- Implement processes and procedures for ServiceNow platform management and continued operations.
- Partner with ServiceNow Implementation partners and Platform support teams to design and develop business solutions.
- Create and maintain Platform implementation roadmaps and provide hands-on assistance with the detailed design and implementation approach.
- Minimum of 3 years of overall experience in installing, configuring, implementing, and managing ServiceNow platform and applications.
- Minimum 2 years of experience as ServiceNow Application Developer and Implementation Specialist.
- Knowledge of the ITIL service life cycle and ITSM best practices.
- Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture.
- Experience in Importing Data and Integrating with External Data/APIs.
- Experience in Automated Test Framework.
Goldman Sachs is a leading global investment banking, securities, and investment management firm. We are committed to fostering and advancing diversity and inclusion in our own workplace and beyond. We believe who you are makes you better at what you do.
