Senior Technology Support Specialist
hace 1 mes
**Job Summary**:
Citi is seeking a highly skilled Senior Technology Support Specialist to join our team. As a key member of our Applications Support team, you will be responsible for providing technical expertise and leadership to ensure the smooth operation of our applications and systems.
**Key Responsibilities**:
- Provide technical guidance and support to team members on complex technical issues
- Lead critical incidents remediation and change management weekly plans
- Implement agile software engineering to enforce DevSecOps culture
- Design and implement reusable reliability mechanisms
- Provide specialized guidance and technical recommendations on readiness assessment for new Tooling capabilities
**Requirements**:
- 6-10 years experience in applications support
- Practical problem solving and strategic thinking skills
- Demonstrated leadership, interpersonal skills and relationship building skills
- Service oriented attitude
- Ability to work in a fast-paced environment
- Experience working or leading requirement gathering efforts for multiple large development projects at one-time
- Proficient using basic technical tools and systems
- Good interpersonal and communication skills
**Education**:
Bachelor's/University degree, Master's degree preferred
**About Citi**:
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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