Global Supply Chain Coordinator

hace 1 semana


Xico, México Ceva Logistics A tiempo completo
Logistics Customer Services Role Overview

Ceva Logistics is a leading global logistics company providing innovative supply chain solutions. Our mission is to become a top 5 global third-party logistics provider, and we're looking for talented individuals to join our team.

We believe that our employees are the key to our success. We strive to engage and empower our diverse workforce to co-create value with our customers through our contract logistics, air, ocean, ground, and finished vehicle transport services.

We offer a dynamic work environment that fosters personal growth, innovation, and continuous improvement. If you're looking for a challenging role in a fast-paced industry, where you can grow and develop your skills, Ceva Logistics may be the perfect fit for you.

Key Responsibilities
  • Maintain high levels of customer satisfaction by ensuring timely communication and resolution of issues
  • Monitor and control metrics and KPIs to optimize performance
  • Serve as the primary point of contact between the client and Ceva Logistics, ensuring seamless execution of client requirements
  • Oversee compliance with Service Level Agreements (SLAs) and ensure timely delivery of services
  • Conduct regular reviews to assess account profitability and identify areas for improvement
Requirements and Qualifications

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. You should have a strong understanding of supply chain principles and be proficient in using relevant software applications.

Ceva Logistics values diversity and inclusivity in the workplace. As a global organization, we recognize the importance of reflecting the cultures, languages, behaviors, and local knowledge of our customers in our workforce.

Benefits

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, as well as opportunities for professional development and career advancement. Our benefits package includes medical insurance, retirement plan, and paid time off.



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