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Business Process Optimization Specialist

hace 2 meses


Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

**Job Summary:**

This position works using technology to streamline and improve business processes through electronic collaboration with customers and suppliers; Provide SAP and business process knowledge for the analysis, design, and development of applications; Follow up and takes proper actions to provide IT support to issues resolution

**Key Responsibilities:**

  • Understands and applies Information Technology standards to daily support and project implementation activities
  • Apply conceptual knowledge of business processes and technology to solve complex problems
  • Identify and assess new technologies and concepts that can add value to the business
  • Manage and/or perform the analysis, design, development and testing of SAP/SD, SAP/CCM, SAP Pricing, SAP ecommerce solutions and other apps in line with agreed timeframes, business requirements and global standards
  • Maintain production systems reliability through correct utilization of GIT standard support and Governance processes
  • Support day to day business requirements according to Global SLA
  • Deliver solutions to solve business requirements considering priorities and resources available
  • Partner with internal Information Technology Organizations such as Global Development, Risk Management, Global Shared Service Organization and other cross-functional business units as necessary
  • Build and maintain positive relationships with peers, business partners, customers and external resources to deliver business requirements
  • Participate and contribute in special projects or initiatives such as institutional programs, committees and others

**Requirements:**

  • Bachelor's degree, preferably in Computer Science, Information Technology, Mathematics, Engineering, Business or equivalent experience
  • Advanced English
  • Portuguese (desired)
  • Knowledge of Retail Execution and SAP Sales and Distribution processes, SAP Pricing
  • Desired knowledge in SAP Sales Cloud, SAP S4-Hana, SAP CPI, SAP ABAP, SAP PI
  • Desired knowledge in, Python, Java, Java Script, Google Scripting, Google Cloud Platform
  • At least 2 years in an IT Role developing, configuring and implementing SAP/SD, SAP Pricing, SAP/CCM or such similar applications, preferably in the private sector and a consumer goods organization
  • Desired experience working with field sales, eCommerce applications, and/or CRM platforms