Customer Experience Manager

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Percepta International.This role will lead a multi-market team responsible for delivering exceptional customer experiences, ensuring high levels of satisfaction, and driving business growth.The ideal candidate will possess excellent leadership skills, a deep...

About the RoleWe're seeking an experienced leader to join our Cisco Systems team as a Customer Experience Manager. In this role, you will be responsible for managing a team of Technical Consulting Engineers (TCEs) who provide top-notch technical support to our customers.Key Responsibilities

As a Candidate Experience Manager, you will play a critical role in ensuring that our customers have a seamless and positive experience throughout their journey with Welocalize. You will be responsible for developing and implementing strategies to improve customer satisfaction, reducing errors and improving efficiency, while maintaining high-quality...

Company Overview">Nex, a leading company in the Products Químicos industry, is seeking an experienced professional to join its team as Customer Experience Senior Manager for the Americas region.

About Percepta InternationalWe are a global leader in delivering exceptional customer experiences that drive business growth and success.Job OverviewThe Customer Experience Manager will be responsible for driving quality and consistency in our customer interactions. This individual will monitor and evaluate agent performance, provide coaching and feedback,...

About the RoleWe are seeking an experienced Operations Manager - Customer Experience to lead our customer-facing operations in Mexico. In this role, you will be responsible for developing and implementing strategies to drive customer satisfaction, loyalty, and retention.The successful candidate will have a strong background in customer service, with...

We are looking for a talented Customer Success Manager to join our team at Venafi. As a key member of our customer success organization, you will be responsible for driving customer intent to renew by driving adoption of purchased Venafi's software to achieve the customer business outcomes through the use of a Customer Success Plan. You will maintain...

About the RoleWe are seeking a highly skilled Customer Manager to lead and coordinate our relationship with customers, driving sales growth and delivering exceptional customer experiences.This role involves developing and executing sales plans, collecting market information, and collaborating with cross-functional teams to improve customer satisfaction. The...

At Lyft, we're committed to delivering exceptional customer experiences. To achieve this goal, we're seeking a skilled Senior Operations Manager - Customer Experience to lead our Support Escalations team.This is a challenging role that requires strong leadership skills, operational expertise, and a passion for delivering results. As a Senior Operations...

Job OverviewNex seeks a seasoned professional to lead the Customer Experience Team in Mexico City.The ideal candidate will be responsible for building and managing a high-performing team that supports all customer segments across the Americas.Key Responsibilities:Develop and implement a team structure that drives exceptional customer experiences in the...

Company OverviewAt Microsoft, we are committed to delivering world-leading VoIP and PSTN capabilities across our products. We believe in empowering customers with seamless transitions to our solutions.Job DescriptionWe are seeking a skilled Business Program Manager to lead our efforts in onboarding global customers to our products. As a key member of our...

Company OverviewFairplay is a leading organization dedicated to providing exceptional customer experiences. Our team is passionate about ensuring that our customers receive the best possible support and resources to help them achieve their goals. Job DescriptionWe are seeking an experienced Customer Onboarding Experience Manager to join our team. As an...

About the RoleWe are seeking a skilled Operations Manager to oversee day-to-day interactions and processes in our Level 1 Customer Support team. Your primary responsibility will be coaching and mentoring your team members, handling customer escalations, and overseeing team productivity.

**Job Summary**The eCommerce CX Specialist plays a crucial role in driving performance of Apple products across our partners in Mexico.This position is responsible for delivering an optimal customer experience and closely monitoring the buying journey for Apple's products, focusing on achieving higher PDP views, conversion, and sales growth.Key...

About the RoleWe are seeking a skilled professional to manage the customer collaboration agenda for our market or set of customers. As a Cross-Functional Team Leader, you will improve value and service to customers, increase supply chain efficiency, and provide accountability and transparency into customer performance.In this role, you will drive effective...

**Job Description**As a Customer Onboarding Specialist at Runa Hr, you will play a vital role in ensuring our clients achieve success by providing a smooth implementation experience of our product.Responsibilities include:Understanding customers' requirements and delivering our solution to meet these needs.Establishing strong relationships with customers...

Empowering Exceptional Customer ExperiencesAt SAP, we believe that every customer deserves a personalized and engaging experience. As a Digital Customer Engagement Manager, you will play a pivotal role in shaping this vision.Our team is dedicated to delivering exceptional service to our customers, and we're looking for talented professionals to join us in...

Vacancy at Nex in the Americas:Lead Customer Experience:The Americas Customer Experience Team is responsible for building and managing customer service teams in Mexico City.The selected candidate will lead the development of a customer-centric team that supports all countries in the Americas.As Head of Customer Experience, you will oversee the creation of...

About the JobAs the Manager of Customer Support, you will be responsible for leading a frontline Customer Support team, providing a world-class customer experience to Samsara's end users. You will own the daily management of Frontline Support Team Supervisors across all inbound channels and support Customer Support specialists in meeting and exceeding...

**Company Overview**IPF Digital México is a Fintech company operating in Mexico under the Creditea brand. We aim to simplify financial solutions for everyday Mexicans, promoting financial inclusion and building a better world.Our organization is committed to balancing personal and professional life, where employees feel motivated and reflected in business...