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HR Operations and Delivery Specialist

hace 2 meses

Monterrey, Nuevo León, México Conduent Business Services A tiempo completo

**About Conduent Business Services**

At Conduent Business Services, we deliver mission-critical services and solutions to Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.

**Job Summary**

We are seeking a highly skilled HR Operations and Delivery Associate to join our team. As an HR Operations and Delivery Associate, you will perform tasks based on established procedures, using data organizing and coordination skills to perform business support or technical work.

**Key Responsibilities**

  • Perform tasks based on established procedures.
  • Use data organizing and coordination skills to perform business support or technical work.
  • Requires vocational training, certifications, licensures, or equivalent experience.

**Requirements**

  • Has advanced, specialized expertise within a range of analytical or operational processes.
  • Completes assignments and facilitates the work of others.
  • May coordinate assignments beyond work area.
  • Proposes improvements to processes and methods.
  • Acts as a lead, coordinating the work of others, but is not a supervisor.
  • Works autonomously within established procedures.

**Functional Knowledge**

  • Has developed skills in a range of processes, procedures, and systems.
  • Acts as a technical expert in some areas.

**Business Expertise**

  • Understanding of how teams integrate and work best together to support the achievement of company goals.

**Impact**

  • Impacts own team through the quality of the services or information provided.
  • Suggests improvements to work procedures and practices to improve efficiency.

**Leadership**

  • Serves as a team lead.
  • May allocate work to team members.
  • Provides subject matter guidance to junior team members.

**Problem Solving**

  • Provides solutions to atypical problems with little or no precedent.

**Interpersonal Skills**

  • Exchanges information and ideas effectively.

**Responsibility Statements**

  • Guides and directs on HR programs and procedures.
  • Ensures the accuracy and integrity of HR data by conducting routine audit tests.
  • Prepares documentation for the HR knowledge database.
  • Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions.
  • Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance.
  • Performs other duties as assigned.
  • Complies with all policies and standards.