Office Manager and People Operations Specialist

hace 3 días


Monterrey, Nuevo León, México Fictiv A tiempo completo

About the Role

The Office Manager and People Operations Specialist will be responsible for providing administrative support and managing the day-to-day operations of the Fictiv Mexico office. This role will also involve performing some People Operations-related duties, including benefits administration, onboarding, offboarding, policy implementation, and employment law compliance.

Key Responsibilities

  • Provide general administrative support, including managing equipment, purchasing requests, and facilities
  • Supervise and coordinate overall administrative and office activities
  • Manage the building and facilities, including layout, arrangement, and housekeeping
  • Negotiate the purchase of office supplies and furniture, office equipment, etc.
  • Organize and supervise travel arrangements and hosting visitors
  • Facilitate new employee onboarding, conduct new employee orientations, and monitor learning and development initiatives
  • Perform benefits administration, including claims resolution, change reporting, and approving invoices for payment
  • Serve as liaison between staff, HR, and payroll administrator
  • Recommend new approaches, policies, and procedures to effect improvements in efficiency
  • Maintain compliance with federal and state regulations concerning employment

Requirements

  • Three to five years of office management experience preferred
  • One to three years of human resources experience preferred
  • Proficiency in business English and Spanish required
  • Working knowledge of office processes
  • Understanding of federal and state employment regulations, human resources affairs, legal compliance, and experience with labor unions
  • Excellent verbal and written communication skills
  • Self-starter, manages time efficiently, able to complete work in a timely manner without supervision
  • Excellent ability to establish priorities, coordinate work activities, multi-task, and meet deadlines in a fast-paced dynamic work environment with accuracy and attention to detail
  • Resourceful and able to find creative solutions, thinking beyond current systems and approaches toward continual improvement in HR affairs and the operation of the office
  • Promote and drive company values and culture with the management team to create excellence consistently
  • Operational flexibility is required to meet sudden and unpredictable business needs

About Fictiv

Fictiv is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. We're actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.



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