Customer Service Representative
hace 3 semanas
We are seeking a skilled Customer Service Representative to join our team at Motorola Solutions. This role is crucial in providing exceptional support to our valued customers in the repossession forwarding space.
Key Responsibilities- Handle inbound calls from clients, addressing a wide range of complex customer issues, including order inquiries, warranty replacements, post-sale customer service inquiries, and service/repair requests.
- Utilize problem-solving skills to find effective solutions, ensuring a positive customer experience.
- Maintain accurate customer records, documentation of interactions, and updates in the customer support system.
- Collaborate with cross-functional teams to resolve complex customer issues and provide comprehensive solutions.
To be successful in this role, you must have:
- Fluent English language skills (spoken and written).
- 1+ year of customer experience with computer proficiency.
- An excellent service attitude, focusing on providing exceptional customer experiences.
- Effective communication skills, both verbal and written.
- A strong team player who works well in a collaborative environment.
$45,000 - $65,000 per annum, depending on location and experience.
About UsMotorola Solutions is an Equal Opportunity Employer. We offer a supportive and inclusive work environment, along with opportunities for training and development.
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