Workforce Management Specialist
hace 1 semana
Role: Workforce Management/Real-Time Analyst (WFM/RTA)
At Philippines Outsourcing Solution, we're seeking a skilled workforce management expert to join our team. As a Workforce Management/Real-Time Analyst (WFM/RTA), you'll play a crucial role in tracking and managing employee work hours, ensuring seamless operations in our remote staffing service.
Key Responsibilities:
- Maintain accurate records of overtime hours worked by our staff.
- Monitor time tracking systems to identify potential overtime issues.
- Communicate with facility managers to implement labor management practices and reduce overtime costs.
- Utilize specialized software tools to manage work schedules and forecast staffing levels for multiple healthcare facilities.
- Perform other essential duties as assigned or required.
Requirements:
- A minimum of 2 years of experience as a WFM/RTA, preferably in a US healthcare facility.
- Extensive knowledge in using Smartlinx or other related workforce management software.
- Courteous and professional communication skills.
- Strong clerical and organizational skills for record-keeping.
- Ability to form relationships and maintain rapport with staff.
What We Offer:
- Industry-standard service fees applicable to state depending on work experience and level of expertise.
- Reimbursement for personal HMO coverage.
- Opportunity to work with a reputable staffing company.
Requirements for the Role:
- Must have your own laptop/desktop computer.
- Noise cancellation headset.
- Second monitor.
- Stable internet.
- Backup internet connection.
Pay: $14, $15,522.80 per month.
Application Questions:
- What tools or software have you used to analyze data or check if someone is going beyond their required work hours?
- Have you worked as a WFM for a US healthcare facility?
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