Workforce Management Specialist

hace 1 semana


Mexicali, Baja California, México Philippines Outsourcing Solution A tiempo completo

Role: Workforce Management/Real-Time Analyst (WFM/RTA)

At Philippines Outsourcing Solution, we're seeking a skilled workforce management expert to join our team. As a Workforce Management/Real-Time Analyst (WFM/RTA), you'll play a crucial role in tracking and managing employee work hours, ensuring seamless operations in our remote staffing service.

Key Responsibilities:

  1. Maintain accurate records of overtime hours worked by our staff.
  2. Monitor time tracking systems to identify potential overtime issues.
  3. Communicate with facility managers to implement labor management practices and reduce overtime costs.
  4. Utilize specialized software tools to manage work schedules and forecast staffing levels for multiple healthcare facilities.
  5. Perform other essential duties as assigned or required.

Requirements:

  1. A minimum of 2 years of experience as a WFM/RTA, preferably in a US healthcare facility.
  2. Extensive knowledge in using Smartlinx or other related workforce management software.
  3. Courteous and professional communication skills.
  4. Strong clerical and organizational skills for record-keeping.
  5. Ability to form relationships and maintain rapport with staff.

What We Offer:

  1. Industry-standard service fees applicable to state depending on work experience and level of expertise.
  2. Reimbursement for personal HMO coverage.
  3. Opportunity to work with a reputable staffing company.

Requirements for the Role:

  1. Must have your own laptop/desktop computer.
  2. Noise cancellation headset.
  3. Second monitor.
  4. Stable internet.
  5. Backup internet connection.

Pay: $14, $15,522.80 per month.

Application Questions:

  1. What tools or software have you used to analyze data or check if someone is going beyond their required work hours?
  2. Have you worked as a WFM for a US healthcare facility?


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