Support Operations Manager
hace 4 semanas
Competitive salary range: $65,000 - $80,000 per year
About TrabaWe are revolutionizing the staffing industry by connecting light industrial businesses with reliable talent through our technology-driven marketplace. Our mission is to empower businesses and workers to reach their full productivity and potential.
Job DescriptionThis role offers the opportunity to build a new function, streamline operations, and make a meaningful impact on businesses that rely on Traba for workforce management.
- Deliver outstanding support: Provide rapid and responsive assistance to businesses on time-sensitive workforce issues, ensuring a seamless and high-touch experience.
- Monitor and optimize operations: Oversee daily activities to ensure smooth scheduling and shift management, proactively resolving issues as they arise.
- Empower customers and workers: Act as a trusted point of contact for businesses, providing solutions that align with their needs and fostering a positive experience for all platform users.
- Streamline processes: Collaborate with internal teams to identify opportunities to improve workflows, develop standard operating procedures, and enhance efficiency.
- Resolve issues at scale: Address and resolve standard customer requests while partnering with Biz Ops for more complex scenarios requiring specialized knowledge.
- Leverage technology: Utilize internal systems to monitor requests, troubleshoot issues, and support businesses in understanding and navigating the Traba platform.
- Flexibly rotate shifts: Work rotating schedules, including early mornings, late nights, weekends, and holidays, ensuring consistent support coverage as we expand to 24x7 operations.
To be successful in this role, you will need:
- 1+ years of professional experience in customer success, business support, or a similar role within a fast-growing company.
- Proven ability to manage multiple priorities while meeting tight deadlines.
- Strong organizational skills and attention to detail, balanced with the ability to execute swiftly.
- A proactive approach to problem-solving and an ownership mentality in all tasks.
- Enthusiastic attitude and a commitment to delivering exceptional customer experiences.
We offer competitive pay, flexible work arrangements, and opportunities for growth and career development.
-
Senior Support Operations Manager
hace 5 días
Guadalajara, Jalisco, México Third-Party Job Posts A tiempo completoJob SummaryA talented and experienced Support Operations Manager is needed to lead our customer support team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve customer satisfaction, reduce ticket volumes, and increase overall efficiency.About the RoleThe ideal candidate will have a proven...
-
Corporate Operations Manager
hace 1 día
Guadalajara, Jalisco, México F5 A tiempo completoAbout Us">Come work at a place where innovation and teamwork come together to support the most exciting missions in the world.">Job Summary">The Office Manager oversees the daily operations of our Guadalajara office, ensuring a smooth and efficient work environment. This role is responsible for developing and implementing strategic plans and programs...
-
Senior Business Development Manager
hace 2 meses
Guadalajara, Jalisco, México Administrative Manager A tiempo completoOur company is a leading player in the chemical industry, with a strong presence in the market.The estimated salary for this position ranges from $70,000 to $100,000 per year, depending on experience and qualifications.Job Description:We are seeking an experienced Administrative Manager to join our team. As a key member of our organization, you will be...
-
Operations Support Coordinator
hace 1 mes
Guadalajara, Jalisco, México Cobaltotalent A tiempo completoCobaltotalent is seeking an experienced Operations Support Coordinator to join our team. This role plays a vital part in ensuring the smooth operation of our company.Key Responsibilities:Process Optimization: Assist in streamlining operational processes to align with organizational goals and standards.Data Management: Maintain accurate records related to...
-
Senior Financial Operations Manager
hace 4 días
Guadalajara, Jalisco, México Flex A tiempo completo**Job Summary:**We are seeking a seasoned Senior Financial Operations Manager to join our team at Flex, a Fortune Global 500 company. As a key member of our finance team, you will be responsible for providing commercial and financial guidance to support our business units.**Responsibilities:**Provide financial analysis and recommendations to senior...
-
Technical Operations Support Specialist
hace 5 días
Guadalajara, Jalisco, México Grainchain Inc A tiempo completoWe are seeking a skilled Technical Operations Support specialist to join our team at Grainchain and tZero. The successful candidate will be responsible for assisting our Technical Operations team in daily activities and projects, including customer support.Key responsibilities of the role include:Job Responsibilities:Assist the Technical Operations team in...
-
Operations Project Manager
hace 2 meses
Guadalajara, Jalisco, México Ncr A tiempo completoAbout NCR VOYIXAs a leading global provider of digital commerce solutions, we're committed to empowering our customers to succeed in today's competitive landscape. At NCR VOYIX, we believe in understanding and respecting differences among all people, and we're dedicated to creating exceptional consumer experiences in partnership with the world's leading...
-
Import Operations Manager
hace 3 semanas
Guadalajara, Jalisco, México Copeland A tiempo completo**Job Overview:**Copeland is seeking an experienced Import Operations Manager to oversee the import process and ensure compliance with regulations.**Salary:** $80,000 - $110,000 per year.**Job Description:**The Import Operations Manager will be responsible for supervising a team of import assistants, training them to perform tasks efficiently, and ensuring...
-
Operations Support Specialist
hace 2 meses
Guadalajara, Jalisco, México Wipro Limited A tiempo completoJob Description:We are seeking a highly skilled Operations Support Specialist to join our team at Wipro Limited. This role involves providing first-level support with Factory CM, performing 2nd-level debugging, filing bugs, generating daily reports, and contributing to issue prevention and process improvement.Provide RMAsupportWork with CM to ensure data...
-
Culinary Operations Manager
hace 1 día
Guadalajara, Jalisco, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a seasoned Culinary Operations Manager to oversee the daily kitchen operations and staff at our esteemed hotel. As a key member of our culinary team, you will be responsible for ensuring seamless food preparation and presentation, while maintaining high standards of quality and safety.Key ResponsibilitiesManage Kitchen Operations:...
-
IT Operations Manager
hace 7 días
Guadalajara, Jalisco, México Streamline Vrs Llc A tiempo completoAbout Streamline VRS LLCBased in Guadalajara, MX, Streamline VRS LLC is seeking a skilled IT Operations Manager to join our team.Job Description:We are looking for an experienced IT Operations Manager to lead the smooth and reliable operation of our developer and production environments in the cloud. As a key member of our team, you will work closely with...
-
Logistics Operations Manager
hace 4 semanas
Guadalajara, Jalisco, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Logistics Operations Manager to join our team at Servicios Comerciales Amazon Mexico S. De R.L. De C.V.Key ResponsibilitiesManage a team of Process Assistants and Delivery Service Providers in daily operations of the delivery station, including meetings, training sessions, assigning job duties,...
-
Senior Technical Operations Manager
hace 4 semanas
Guadalajara, Jalisco, México Hsbc A tiempo completoAbout HSBCHSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. Our goal is to be where the growth is, enabling businesses to thrive and economies to prosper.Job OverviewWe are seeking a Senior Technical Operations Manager to join our team. This role will provide technical...
-
Leadership Development Manager
hace 1 mes
Guadalajara, Jalisco, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoServicios Comerciales Amazon Mexico S. De R.L. De C.V. seeks a dedicated and experienced professional to fill the role of Leadership Development Manager - Operations in its sort center environment.About the RoleWe are looking for a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have...
-
Industrial Maintenance Operations Manager
hace 2 meses
Guadalajara, Jalisco, México Flex A tiempo completoAbout FlexWe're a diversified manufacturing partner that helps market-leading brands create innovative products that improve lives.Our workplace culture values diversity, inclusion, and belonging, making uniqueness a competitive edge. We build a community that enables our people to push innovation boundaries and create value through great products.Job...
-
Logistics Operations Manager
hace 2 meses
Guadalajara, Jalisco, México Elemento-Rh A tiempo completoCompany OverviewElemento-Rh, a leading global logistics company, is seeking an experienced Logistics Operations Manager to join its Guadalajara (Zapopan) branch. As a key member of the team, you will play a crucial role in ensuring the smooth operation of air freight shipments.
-
Customer Service Operations Manager
hace 5 días
Guadalajara, Jalisco, México Flextal Staffing Llc A tiempo completoAbout the RoleWe are seeking an experienced Customer Service Operations Manager to lead our call center team. As a key member of our organization, you will be responsible for overseeing daily operations and personnel to achieve maximum efficiency and cost-effectiveness.
-
Amazon Delivery Operations Manager
hace 2 meses
Guadalajara, Jalisco, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoCompany OverviewServicios Comerciales Amazon Mexico S. De R.L. De C.V.Job Title: Ambitious Delivery Operations ManagerAbout the Role:We are seeking an exceptional Delivery Operations Manager to join our team in Guadalajara, JAL, MEX. As a key member of our operations team, you will be responsible for ensuring seamless delivery experiences for our customers...
-
Operations Manager
hace 2 días
Guadalajara, Jalisco, México Flex A tiempo completoAbout Flex">At Flex, we foster a culture that values diversity, inclusivity, and collaboration. Our employees thrive in an environment where they can grow professionally and make a meaningful impact.">Job Summary">We are seeking an experienced Operations Manager to join our team in Guadalajara North Campus. As a key member of our operations team, you will be...
-
Operations Manager
hace 5 días
Guadalajara, Jalisco, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled Operations Manager to join our team at the AC Hotel Guadalajara Mexico. As an Operations Manager, you will be responsible for ensuring seamless day-to-day operations in the hotel's rooms and guest services department.