Implementation Project Director

hace 2 meses


Aguascalientes, Aguascalientes, México Comforcehealth A tiempo completo

Job Overview

Comforcehealth is seeking an experienced Implementation Project Manager to lead the post-sales transition of products and services. As an Implementation Project Manager, you will be responsible for managing all aspects of clients' integration to our customer platforms, ensuring successful delivery and client satisfaction.

Key Responsibilities:

  • Coordinate the delivery of implementation services to customers by interpreting requirements, identifying and communicating project scope, and ensuring project milestones and objectives are met on time and within budget.
  • Coordinate internal resources in Customer Success, Sales, Development, Product Management, Audit, Asset Management, Provisioning Management, Procurement, Help Desk, Finance, Legal, and others.
  • Drive project schedules, task completion, and provide outstanding customer and team communication, working between technical and non-technical functions.

Required Skills and Qualifications:

  • Minimum 3-5 years of experience as a client-facing Project Manager, managing end-to-end project processes and resources.
  • Strong negotiation skills with a capacity to influence client requirements and adopt a one-step-ahead approach.
  • Excellent written and presentation skills, along with a methodical and thorough work approach.
  • Proficiency with project management software (MS Project or Smartsheet).
  • Intermediate to advanced experience with Microsoft Office Suite (MS Excel, MS Word, MS Project, MS Outlook, MS Visio) required.
  • Experience in the telecommunications industry preferred.

Salary Range: $724,000 - $851,000 per year, based on qualifications and experience.

Benefits:

  • Innova Solutions offers benefits (based on eligibility) that include medical and pharmacy coverage, dental and vision insurance, 401(k), health savings account (HSA), flexible spending account (FSA), life insurance, pet insurance, short-term and long-term disability, accident and critical illness coverage, pre-paid legal and ID theft protection, sick time, and other types of paid leaves.

About Innova Solutions

Innova Solutions is a global provider of strategic technology and business transformation solutions. We deliver innovative solutions to our clients, enabling them to operate as leaders in their fields. Our company culture values diversity, equity, and inclusion, and we are committed to creating a workplace where everyone can thrive.


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