Overnight Shift Operations Manager

hace 2 días


Mexicali, Baja California, México Marriott A tiempo completo
Job Summary

The Overnight Shift Operations Manager is responsible for overseeing all property operations during the overnight shift. This includes ensuring that the highest levels of hospitality and service are provided to guests, as well as representing property management in resolving any guest or property-related situation.

Candidate Profile

To be successful in this role, candidates should have a high school diploma or equivalent, with 4 years of experience in the guest services, front desk, housekeeping, or related professional area. Alternatively, they may have a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with 2 years of experience in the same areas.

Key Responsibilities

This position involves several key responsibilities, including:
  • Monitoring property operations to ensure compliance with all guidelines and standards.
  • Ensuring employees are working in a safe environment and following proper procedures.
  • Managing period-end inventories and reviewing financial statements to measure productivity and goal achievement.
  • Assisting in responding to and resolving guest issues, as well as assisting the accounts receivable clerk with invoicing and managing chargebacks.


Benefits and Salary

The salary for this role is approximately $65,000 - $85,000 per year, based on location and experience. Marriott International offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for career growth and development.

About W Hotels

As a W Hotel team member, you will be part of a dynamic and innovative organization that values creativity, passion, and teamwork. We strive to provide our guests with exceptional experiences and exceed their expectations at every touchpoint. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.

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