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Quality Area Manager

hace 2 meses


Santiago de Querétaro, Querétaro de Arteaga, México Amazon A tiempo completo
About the Role

We are seeking a highly skilled and experienced Quality Area Manager to join our team at Amazon. As a key member of our operations team, you will be responsible for leading and developing a team of Amazon Associates in a distribution warehouse environment.

Key Responsibilities:

  • Lead and manage a team of 20 to 50 Amazon Associates, providing guidance and support to ensure they have the tools and resources needed to succeed.
  • Communicate policies and procedures to Associates, ensuring compliance and consistency across the team.
  • Create and manage recognition and communication programs to promote a positive and productive work environment.
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates.
  • Partner with the management team to establish and maintain quality control standards, ensuring accuracy and quality in all aspects of the operation.
  • Develop performance goals and objectives to achieve customer demand, ensuring timely and efficient fulfillment of customer orders.

Requirements:

  • 2+ years of employee and performance management experience.
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Preferred Qualifications:

  • 1+ years of performance metrics, process improvement, or lean techniques experience.

About Amazon:

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.