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Senior Salesforce Solutions Consultant

hace 2 meses

Zapopan, Jalisco, México Hyperscayle A tiempo completo
About Us

Hyperscayle is a revenue growth advisory and implementation firm. We help companies scale by streamlining how marketing and sales collaborate across the customer lifecycle. We implement best-in-class marketing automation and customer relationship management systems and offer strategic advice to enhance business processes. Our team has expertise in a wide range of marketing and sales technologies, including all parts of the Salesforce and HubSpot ecosystems, Openprise, and Marketo.

Job Summary

We are seeking an experienced Senior Salesforce Solutions Consultant who will be a trusted advisor to our clients. They will focus on implementing best-in-class sales and marketing systems, as well as helping our clients improve their business processes.

Key Responsibilities
  • Support clients by driving solutions aligned with their business goals
  • Daily administration and support of client marketing or CRM databases, including managing user setups, profiles, and roles, customizing objects, fields, record types, page layouts, and validations
  • Work with leadership, operations, sales, marketing, and end-users to create and manage complex automations
  • Develop and create customized reports and dashboards based on clients' needs and business objectives
  • Stay current on new features and functionality to provide recommendations for process improvements
  • Keep system users informed about system functionality and enhancements
  • Provide technical support to system users
  • Log identified system problems and track progress through resolution
  • Create and maintain documentation on processes, policies, system configuration, and help-related materials for users
Requirements
  • College degree or equivalent work/technical experience
  • 5+ years of experience in Salesforce
  • 2+ years of experience working directly with business stakeholders to achieve results
  • Salesforce Specialist certification - Salesforce Service Cloud
  • Understanding of relational databases and data integration tools
  • Ability to mentor, train, and develop others in a team environment
  • Excellent communication and analytical skills
  • Close attention to detail
  • Ability to work independently, as well as part of a team, on multiple projects
  • Understanding of sales and marketing workflows and business processes
  • Understanding of marketing automation
  • Ability and willingness to learn new technologies and continually expand skills
What We Offer
  • Access to medical, dental, and vision insurance through Cigna with the majority of the employee cost covered by the employer
  • Employer funding to HSA accounts and FSA access
  • Access to a 401(k) through Vanguard with a guaranteed employer contribution
  • Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to
  • 11 holidays with flexibility based on what is important for you and those you love
  • Family-friendly benefits, including 16 weeks off for Maternity leave, 8 weeks off for non-birthing parent leave, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more