Quality Leader

hace 2 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Crane Payment Innovations A tiempo completo

At Crane Payment Innovations, we're looking for a Quality Leader to join our team. As a key member of our quality team, you will be responsible for ensuring the highest standards of quality in our products and services.

Key Responsibilities:

  • Manage channel-related customer complaints through the Salesforce system, lead the problem-solving process, coordinate meetings for root cause analysis and definition/closure of corrective actions throughout the supply chain (SQA, Sustaining, manufacturing)
  • Generate, Analyze and Communicate OOB results and customer complaints
  • Integration of new products into production, control of concessions, as well as managing compliance with quality objectives in its business unit and proposing improvement strategies (projects, Kaizenes, MIAS)
  • Administration and development of your work team through Human Resources processes
  • Be Back up of the Quality Manager/VSM
  • Collaborate in the definition and monitoring of the Quality strategy as well as define metrics and monitor VS quality.
  • Participate in daily gemba meetings.
  • Lead 6 Sigma projects.
  • Prepare weekly reports (highlights) for the quality manager and VSM related to Quality.
  • Participate in kaizen events
  • Approve concessions as VS Owner
  • Prepare month-end reports (Quality-Plant) (COPQ, SADR, OOB)
  • Management of materials return process from Distribution Centers
  • Lead productivity projects
  • Quality induction
  • Core Tools

Requirements:

  • Bachelor's degree in Industrial, Mechanical, Electronic, Mechatronic Engineering or equivalent
  • English level: Advanced
  • Experience in:
  • Desirable 3 years in system audits
  • Desirable 2 years managing staff
  • Desirable 2 years attending quality problems with clients
  • Desirable knowledge: Root cause analysis tools (5 Whys, Ishikawa, etc.), Problem solving methodologies (8 d's, DMAIC), Statistical tools (CEP), Interpretation of geometric and plan tolerances, Staff administration, Core Tools (AMEF, APQP, MSA, PPAP), Knowledge and interpretation of the ISO-9001 standard, Knowledge of security marks (UL, CSA, RoHS), Certification as internal auditor. Core tools.

Personal Attributes:

  • Customer Service
  • Decision Making and Results
  • Teamwork and Diversity
  • Ethics and Transparency
  • Intellectual capital
  • Job Knowledge/Technical Skills
  • Leadership
  • Security
  • CBS

Additional job requirements:

  • Availability to travel nationally and internationally
  • Schedule availability
  • Availability to attend meetings outside of working hours
  • Leadership
  • Focus on processes

What we're offering:

  • Competitive salaries
  • Medical, dental, & life insurance
  • Saving Fund
  • Food voucher
  • Opportunities to travel and work at our global sites

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