Insurance Customer Service Representative
hace 4 semanas
Customer Service Representative - Car Insurance Support
Are you a customer service enthusiast who wants to make a difference in the insurance industry? We are looking for a bilingual Customer Service Representative to join our team at Confie in Tijuana. As a key member of our Call Center, you will be responsible for providing top-notch support to our clients, helping them understand their car insurance policies and resolving any issues they may have.
Key Responsibilities:
- Assist clients with general inquiries related to their car insurance policies
- Provide friendly and efficient support to ensure a smooth and positive experience for our clients
- Work closely with our team to resolve any issues and provide solutions to our clients
Requirements:
- Fluent conversational skills in both English and Spanish (B2 level or higher)
- Previous Call Center experience, ideally in a customer service environment
- Basic computer skills
What We Offer:
- Christmas Bonus (Aguinaldo)
- Profit Sharing (Utilidades)
- Paid Vacation
- Vacation Premium
- Death Benefit Fund
- Paternity Leave
- Marriage Leave
- Weekly payroll via electronic deposit with Banco Santander
- Additional Benefits:
- Paid training (includes a bonus)
- Productivity bonus
- Referral bonus
- Additional paid days off
- Private Medical Insurance for you and your family
- INFONAVIT/FONACOT housing credit program
- Social Security (IMSS)
- Savings Fund & Voluntary Savings Plan
- Rewards and Recognition Program
- Opportunities for growth within the company
- Employee discounts on tuition with local universities
- Discounts with participating local businesses
About Us:
Confie is a leader in the service industry, and we are committed to providing excellent customer service to our clients. We offer a dynamic and supportive work environment, with opportunities for growth and development within the company.
How to Apply:
If you are a customer service professional who is passionate about making a difference in the insurance industry, we want to hear from you. Please submit your application, including your resume and a cover letter, to our HR department.
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