Customer Service Representative
hace 4 semanas
**About the Role**:
Gordian Staffing is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while ensuring compliance with company procedures and policies.
**Key Responsibilities**:
Communicate with customers via phone, maintaining a positive and professional attitude.
Follow established communication procedures, guidelines, and policies.
Collaborate with internal departments to meet customer needs.
Provide accurate and knowledgeable responses to customer inquiries.
Resolve customer complaints in a timely and effective manner.
Perform data entry tasks in various platforms.
**What We Offer**:
Competitive salary.
Remote work opportunities.
12 days of vacation per year.
30-Day Aguinaldo.
Major and minor medical insurance.
Food and restaurant tickets.
Saving fund.
**Requirements**:
1-2 years of experience in customer service and/or administrative work.
Excellent typing skills.
Proficiency in using various software applications.
Advanced English language skills.
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