Customer Service Representative

hace 2 semanas


Guadalajara, Jalisco, México Helpware A tiempo completo

**About Us**

We're Helpware, a company that puts people first. We believe that by prioritizing employee satisfaction, we can deliver exceptional service to our clients. Our goal is to create a better kind of outsourcing, centered around people.

**Position Overview**:

As a Customer Support Representative, you will be the face of our company, addressing customer inquiries in a personalized, friendly, and informative manner. Our client is a major international fashion company that values customer loyalty.

**Key Responsibilities**:

- Address customer inquiries via phone and chat
- Resolve issues or poor reviews based on pre-defined scripts and resolutions
- Collaborate with leadership and internal associates to enhance the customer experience
- Work effectively in a team environment to accomplish company goals
- Provide prompt and friendly customer support across all channels
- Process orders and returns
- Troubleshoot technical and billing issues
- Provide product recommendations and style advice

**Requirements**:

- 12 months of Customer Service Experience (call center preferred)
- Excellent verbal and written communication in English
- Possess our customer service behaviors of helpful, friendly, efficient, and knowledgeable
- Computer skills
- Prior experience utilizing Zendesk or similar CRM a plus
- Full-time availability

**What We Offer**:

- Competitive benefits package
- Opportunities for growth and development
- Excellent work environment
- Convenient partnerships for food and more

**Our Client's Background**

Our client is a leading international fashion company.



  • Guadalajara, Jalisco, México Grupo Cuprum A tiempo completo

    Customer Service RepresentativeWe are seeking a skilled customer service representative to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers.The customer service representative will be responsible for:Responding to customer inquiries in a timely and professional...


  • Guadalajara, Jalisco, México Wipro Limited A tiempo completo

    Job Title: Customer Service RepresentativeJob Description:At Wipro Limited, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional customer service and support.Key Responsibilities:Ensure accurate resolution of...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Helpware. As a key member of our customer experience team, you will be responsible for providing exceptional support to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues...


  • Guadalajara, Jalisco, México Traffic Tech A tiempo completo

    Job OpportunityTraffic Tech is a leading logistics company with a presence in North America, South America, Asia, and Europe. We offer innovative solutions for moving freight by land, sea, and air.We are seeking a highly motivated and experienced Customer Service Representative to join our team in Guadalajara. As a key member of our customer service team,...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe're a company that puts people first. Our mission is to provide exceptional customer service while prioritizing employee satisfaction. We believe that by enhancing our employee experience, we can deliver high-quality service to our clients.Job SummaryWe're seeking a Customer Service Representative to join our team. As a Customer Service...


  • Guadalajara, Jalisco, México TTEC A tiempo completo

    Customer Service Representative OpportunityAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at TTEC. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and exceeding customer satisfaction goals.Key...


  • Guadalajara, Jalisco, México Citi A tiempo completo

    Job Title: Customer Service RepresentativeThe Customer Service Representative is an entry-level position responsible for providing assistance to branch employees, enabling a positive customer service experience and executing day-to-day banking activities in coordination with the Customer Service function.Key Responsibilities:Manage and coordinate branch...


  • Guadalajara, Jalisco, México Flex A tiempo completo

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...


  • Guadalajara, Jalisco, México Vishay A tiempo completo

    At Vishay, we are seeking a skilled Customer Service Representative to join our team in a dynamic and fast-paced environment. Your primary responsibility will be to identify new leads and opportunities for up-selling and cross-selling our products, while providing exceptional customer service and support.Main Responsibilities:Investigate prospective accounts...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at IBM Consulting. As a key member of our service operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries and...


  • Guadalajara, Jalisco, México Gordian Staffing A tiempo completo

    **About the Role**:Gordian Staffing is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while ensuring compliance with company procedures and policies.**Key Responsibilities**: Communicate with customers via phone,...


  • Guadalajara, Jalisco, México Tres R A tiempo completo

    Join Tres R in Guadalajara, JaliscoCustomer Service Bilingual OpportunityWe are seeking a highly motivated and detail-oriented individual to join our bilingual customer service team. As a customer service representative, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.What We...


  • Guadalajara, Jalisco, México Wexpand A tiempo completo

    Job Title: Customer Service RepresentativeKey ResponsibilitiesAs a Customer Service Representative at Wexpand, you will be an integral part of our mission to make every move a joyful experience. You will be responsible for providing prompt and courteous support to our customers, answering their queries, and resolving their issues efficiently.Key...


  • Guadalajara, Jalisco, México Intugo Call Center A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Representative to join our Intugo Call Center team. As a key member of our team, you will be responsible for collaborating with our American clients, maintaining high standards of customer service, and resolving delinquency issues.Key Responsibilities:• Making outbound calls to our clients•...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at IBM Consulting. As a key member of our service operations team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide technical support and resolve complex customer issues in a timely and...


  • Guadalajara, Jalisco, México Amcor Flexibles Latinamerica México A tiempo completo

    Amcor Flexibles Latinamerica México seeks a skilled Customer Service Representative to join its team.Key Responsibilities:• Monitor and manage customer orders, ensuring timely delivery and quantity requested.• Collaborate with sales and planning to resolve issues and negotiate new orders.• Develop and maintain strong relationships with clients,...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    **About Us**At Helpware, we're committed to putting people first. Our mission is to deliver exceptional customer service while prioritizing employee satisfaction. We believe that by enhancing our employee experience, we can provide high-quality service to our clients.**Job Summary**:As a Customer Service Representative, you will be the primary point of...


  • Guadalajara, Jalisco, México TTEC A tiempo completo

    Unlock Your Potential as a Bilingual Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a flair for languages and a knack for problem-solving? We're seeking a talented Bilingual Customer Service Representative to join our team at TTEC!About the RoleAs a Bilingual Customer Service Representative,...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe are a technology-driven company with a global presence, providing Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Our Team in...


  • Guadalajara, Jalisco, México Traffic Tech A tiempo completo

    About Us:Traffic Tech is a leading logistics company with a strong presence in North America, South America, Asia, and Europe. We offer innovative and efficient solutions for moving freight by land, sea, and air.Job Description:We are seeking a highly motivated and experienced Customer Service Representative to join our team in Guadalajara. The ideal...