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Cash Application Specialist

hace 2 meses

Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo
{"title": "Cash Application Specialist", "content": "Job Summary

We are seeking a highly skilled Cash Application Specialist to join our Order to Cash department in Gurgaon, India. As a key member of our team, you will be responsible for ensuring the accurate and timely processing of customer payments, resolving payment discrepancies, and providing exceptional customer service.

Key Responsibilities
  • Record client payments in appropriate accounts and identify and resolve payment discrepancies
  • Work closely with the collections team to proactively identify and resolve issues related to unapplied cash
  • Reconcile customer accounts and bank accounts to ensure there are no open items in customer accounts and zero unapplied cash
  • Continuously seek out and support process improvement initiatives
  • Ensure compliance to applicable policies, guidelines, and regulations
Requirements
  • Graduate / Postgraduate / Master's Degree in any stream
  • Fluent in English
  • Preferred working experience within a shared services environment supporting North America region
  • Experience in North American process transition would be preferred
  • 1 - 3 Years of experience required with Cash Applications experience (reconciliations, unapplied cash follow-up)
  • Excellent communication and interpersonal skills with a customer service focus
  • Demonstrates initiative, is conscientious, detail oriented and provides complete follow-through on areas of responsibility
  • Positive attitude and a strong team player
  • Preferred Oracle or another Systems proficiency in ERPs (SAP/Baan/Qolsys/Amer)
  • Analytic and strong attention to detail
  • Intermediate skills in Microsoft Word, Excel, Outlook, and Internet navigation and research
", "lang_code": "en-US"}