Global Supply Chain Operations Specialist
hace 3 semanas
We are Lenovo, a global technology powerhouse. Our mission is to deliver Smarter Technology for All. As a key member of our team, you will play a vital role in driving operational efficiency and innovation.
Job SummaryAs a Supply Chain Analyst, you will serve as a liaison between customer, support teams, and service operations to support new service offerings enablement, development, and continuity.
Key Responsibilities- Report and analyze key metrics to improve operational efficiency.
- Analyze quotes from vendors to support operations, driving innovation and cost reduction.
- Apply data analytics to analyze and report on key performance metrics.
- Analyze actual performance versus plans to explain any underlying variances in detail.
- Work with extended WW team to manage operations.
- Coordinate change request management between customer and Lenovo.
- Create and submit RMA application from the customer.
- Communicate directly with customer for invoices and credit issues.
- Monitor and manage performance of reverse center and timely movement and inbound of parts to reverse vendor.
- Report to management and vendors the KPIs associated with the operation.
- Report performance trends and actions for continuous improvement to reduce and avoid lead times.
- Lead expansions into other countries in Latin America.
We are looking for someone who is passionate about problem-solving and has a strong analytical mindset. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply.
Basic Requirements:
- Bachelor's degree or above.
- 3-5 years working experience in supply chain related positions.
- Knowledge of logistics operations (domestic and international).
- Ability to work cross-functionally in an international environment.
- Fluent in English (verbal and written) mandatory as this role reports to the USA.
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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