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About the Role:
Culinary Excellence Team Member
Job Summary:
We are seeking a highly skilled and experienced Culinary Team Member to join our culinary team at Fairmont Chicago, Millennium Park. As a Culinary Team Member, you will be responsible for preparing and serving food and beverages to our guests, while maintaining the highest standards of quality and service.
Key Responsibilities:
- Prepare and service all food items for a la carte and buffet menus according to hotel recipes and standards.
- Consistently offer professional, friendly, and proactive guest service while supporting fellow colleagues.
- Actively share ideas, opinions, and suggestions in daily shift briefings.
- Maintain proper rotation of product in all chillers to minimize wastage/spoilage.
- Have full knowledge of all menu items, daily features, and promotions.
- Be aware of any shortages and communicate with Chef before the item runs out.
- Ensure that recipe cards, production schedules, plating guides, and photographs are current and posted and followed.
- Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
- Review the day's supplies and ensure that they are received and stored correctly.
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.
- Flexibility to work in all culinary areas within the hotel.
- Follow kitchen policies, procedures, and service standards.
- Follow all safety and sanitation policies when handling food and beverage.
- Follow hotel time and attendance policy.
Requirements:
- Previous experience in a high-volume restaurant required.
- Diploma/Certification in a culinary discipline an asset.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Working knowledge of weights, measures, and various cooking techniques.
- Working knowledge of health, safety, and sanitation procedures.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Physical Aspects of the Position:
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Occasional kneeling, pushing, pulling, lifting.
- Occasional ascending or descending ladders, stairs, and ramps.
Visa Requirements:
Successful candidates must be legally eligible to work in the United States.
Our Commitment to Diversity and Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.