Program Manager

hace 1 semana

Aguascalientes, Aguascalientes, México Flex A tiempo completo

Job Summary

We are seeking a skilled Program Manager to join our team at Flex, a Fortune global 500 company. As a Program Manager, you will be responsible for meeting and delivering all commercial aspects of the account, working closely with a multifunctional Customer Focus Team (CFT) to coordinate the delivery of products and services aligned to the client's expectations.

Key Responsibilities:

  • Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and document additional agreements not included in the contract.
  • Develop and maintain business relationships with clients.
  • Coordinate with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.).
  • Monitor, report, and coordinate any troubleshooting of accounts receivables (AR).
  • Approve changes to standard costs and update sales price at least every quarter.
  • Create the Forecast Demand Format and coordinate with finance the creation of Forecast Outlook (FOL) for the organization.
  • Coordinate problem solving, and escalate challenges encountered on the program that affect the P&L for the organization to meet financial commitments, accountable for the financial performance of the account and address any gaps to assure quote alignment.
  • Participate on continuous improvement projects to increase profitability (Operations & Materials).
  • Coordinate the resolution of problems or extraordinary situations with shipments of product, this does not include day to day activities.
  • Escalate the resolution of systemic problems or processes in the supply chain.
  • Coordinate communication and relationship with the segment group on account strategy and commercial aspects.

Requirements:

  • BA/BS or equivalent work experience.
  • Fluent English.
  • NPI experience.
  • Demonstrates advanced operational knowledge; people management and process knowledge; and interpersonal skills as well as customer relationship skills.
  • Demonstrates knowledge of project management, supply chain and logistics and finance.
  • Requires excellent customer relationship and management, interpersonal relationships, leadership, negotiation, and communication skills.
  • Ability to read, analyze and interpret technical operations, supply chain and financial reports. Ability to respond to common inquiries or complaints from customers.
  • Ability to effectively present information to internal and external executive management.
  • Understand the business and has the ability to forecast revenue and control costs ensuring compliance with the quote and contract agreements.
  • Ability to define problems, collect data, establish facts, and take fast decisions, reduce liabilities and solve problems.
  • Strong communication skill is critical.
  • Exercises independent judgment within generally defined procedures and policies for selecting methods, techniques, and evaluation criteria for obtaining results.
  • Work is reviewed and measured based on meeting objectives and schedules. Normally receives no instruction.
  • Demonstrates skills in teaching/leading and/or mentoring.

What We Offer:

  • Competitive Salary.
  • Life & Medical insurance.
  • Christmas Bonus.
  • Food Coupons.
  • Saving Fund.

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