Business Systems Analyst

hace 4 horas


Santiago de Querétaro, Querétaro de Arteaga, México Petco A tiempo completo
Petco Business Systems Analyst Job Description

We are seeking a highly skilled Business Systems Analyst to join our team at Petco. As a Business Systems Analyst, you will play a critical role in improving the lives of pets, pet parents, and people by driving business process improvements and implementing new systems.

Key Responsibilities:
  • Act as a liaison between business systems users and IT software application development group to ensure systems meet required performance levels.
  • Identify and analyze business needs, gather and document requirements, and define business systems scope and objectives.
  • Prioritize and make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
  • Research business requirements and document relationships between the components of the application system.
  • Translate business requirements into application requirements.
  • Design, maintain, and lead training for all users of assigned systems.
  • Test software, monitor, and report on software performance, and coordinate activities of personnel to troubleshoot and address software bug fixes, extensions, patches, custom development, and upgrades.
  • Responsible for day-to-day support of assigned applications.
  • Develop training materials and conduct training for newly hired staff and on system upgrades.
  • Provide training and guidance and assign tasks to less experienced staff members.
Requirements:
  • Bachelor of Science degree or similar.
  • 6 years of experience directly related to the supported business area with an aptitude for both application systems and operational business process development.
  • Functional understanding of business processes and detailed knowledge of systems applications.

Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the Workday job profile. The description provides general job duties and requirements, but the partner's manager may assign additional responsibilities or tasks depending on business needs.


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