Chief Payroll Transformation Officer

hace 5 días


Xico, México Hsbc A tiempo completo

Role Overview

The Chief Payroll Transformation Officer will play a pivotal role in defining and communicating the product's unique value proposition, incorporating features that distinguish our benefits from the competition's. This includes creating the commercial speech of why customers should choose our payroll accounts over other banks.

Key Responsibilities

  • To conduct market research and gather information about the competition, customer preferences, and industry trends.
  • To align the company's strategy with the needs and desires of customers.
  • To maximize the value perceived by customers, ensuring that the products, services, and benefits meet their expectations, are up to market standards, and are easy to claim and use.
  • To optimize the internal processes and tools to ensure that the value proposition is delivered efficiently and consistently.
  • To innovate and identify new market opportunities and trends in order to develop different features that meet future customer needs.

Collaboration and Communication

The Chief Payroll Transformation Officer will collaborate with cross-functional teams such as marketing, sales, client intel, legal, and other departments to ensure that the value proposition is integrated into all aspects of the business.

Accountabilities

  • Designing a commercial strategy that detonates another set of activities, including monitoring and managing the entire portability process, from customer request to successful completion of the change.
  • Optimizing tools to process portability requests and reducing waiting times.
  • Training the commercial network and every sales channel on the value proposition and best practices for closing sales.
  • Analyzing data to measure the success of portability campaigns and make data-driven decisions.

Salary Information

The estimated annual salary for this position is $120,000 - $180,000, depending on experience and qualifications. Additionally, Hsbc offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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