Logistics Operations Supervisor
hace 2 meses
At Servicios Comerciales Amazon Mexico S. de R.L. de C.V., we are dedicated to becoming the most customer-focused organization globally. We are on the lookout for exceptionally skilled, bright, and driven individuals to join our dynamic team.
As a prominent global brand, Amazon delivers millions of products each year to our loyal customers.
This role emphasizes three key areas: safety, service excellence, customer satisfaction, and operational efficiency.
Key Responsibilities:
- Analyze operational forecasts and set productivity targets for sorting operations, guiding a team to meet all performance objectives.
- Promote safety initiatives to ensure a secure working environment for all team members and delivery service partners.
- Proactively implement process enhancement strategies and Lean methodologies.
Leadership Duties:
- Play a vital role in the Amazon Logistics Team, overseeing daily operations at the delivery station, with a focus on fulfilling Amazon orders directly to customers.
- Manage a team of Process Assistants and Delivery Service Providers, conducting meetings, training sessions, assigning tasks, and coordinating with DSPs and management.
- Ensure a safe working environment, provide thorough training for staff, and address their needs to allow them to focus on their responsibilities.
Additionally, a significant aspect of this position involves driving rapid change, as innovation is crucial to Amazon's global success.
Support in Daily Operations:
- Manage shipments weighing up to 25 kgs through receiving, scanning, lifting, and moving processes.
- Direct shipments within the AMZL coverage area and delegate tasks to process assistants.
Given the fast-paced nature of Amazon's operations, the ability to swiftly adapt to changes and growth based on operational needs is vital.
Monitor and oversee sorting operations and driver dispatch, endure approximately 5 miles of daily walking and/or standing, and be comfortable working in environments that may be noisy, unlit, unheated, and non-air-conditioned.
BASIC QUALIFICATIONS
- Willingness to work a flexible schedule, including weekends, nights, and/or holidays.
- Bachelor's Degree or a minimum of 2 years of experience with Amazon.
- At least 3 years of general experience and 1+ year managing other managers.
- Intermediate-Advanced (B2+) English proficiency is required.
PREFERRED QUALIFICATIONS
- MBA or equivalent qualification is preferred.
- Previous experience with last-mile delivery companies or processes.
- Strong background in Lean manufacturing principles.
- Experience in Project Management is a plus.
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