Digital Service Designer

hace 1 semana

Xico, México Pepsico Deutschland Gmbh A tiempo completo

About Us

PepsiCo Deutschland GmbH is a leading food and beverage company with a rich history of innovation and commitment to excellence. We are a global organization with a presence in over 200 countries, and our iconic brands are consumed by millions of people every day.

Our Culture

We are a company that values diversity, inclusivity, and creativity. We believe in empowering our employees to be their best selves and to make a positive impact in the world. Our culture is built on a foundation of trust, respect, and open communication.

The Opportunity

We are seeking a highly skilled Digital Service Designer to join our team in Mexico City, Mexico. As a Digital Service Designer, you will be responsible for creating and supporting global digital developments for PepsiCo. You will work closely with designers, process owners, product owners, and business users to design and deliver digital products and services that meet the needs of our customers.

Responsibilities

  • Participate in the entire design process of digital products and services, from initial research to testing and validation.
  • Plan and conduct primary and secondary research to gain a deep understanding of our customers' needs and behaviors.
  • Apply human-centered design and service design thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables.
  • Plan and co-facilitate workshops to identify and solve complex problems.
  • Create project deliverables, such as low and high-fidelity UI prototypes, project plans, design using a design system, discussion guides for research, insights reports, and presentations.
  • Coordinate work activities with digital teams, business teams, and other IT services as required.
  • Communicate with business stakeholders in the process of service design, training, and knowledge transfer.
  • Influence product teams through data-based recommendations.

Qualifications

  • 5+ years of experience designing digital products and services as part of a multidisciplinary team.
  • Deep understanding of service design and UX design disciplines.
  • Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies like process mapping, user journey mapping, user story mapping, wireframing, UI prototyping, user testing, etc.
  • Experience with industry-standard design and research tools (Figma, Adobe CC, Sketch, InVision, user testing, etc.).
  • Experience in designing, building, and managing a design system across our ecosystem of products and services.
  • Strong communications and organizational skills with the ability to deal with ambiguity while juggling multiple priorities.
  • Experience with Agile and SAFe methodology for teamwork and analytics 'product' creation.
  • Fluent in Azure DevOps, Jira, Confluence.
  • Experience with creating a project vision, execution, and overall quality.
  • Experience with planning and conducting user research and user testing sessions, including moderator guides to generate artifacts from synthesis.
  • Experience advocating a user-centric design approach that helps in understanding the needs, pain points, and desires of our users.
  • Experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid.
  • Experience with workshop planning and facilitation.

What We Offer

  • Opportunities to learn and develop every day through a wide range of programs.
  • Internal digital platforms that promote self-learning.
  • Development programs according to leadership skills.
  • Specialized training according to the role.
  • Learning experiences with internal and external providers.
  • Recognition programs for seniority, behavior, leadership, moments of life, among others.
  • Financial wellness programs that will help you reach your goals in all stages of life.
  • A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
  • Benefits for your family, such as our Wellness Line, thousands of agreements and discounts, scholarship programs for your children, aid plans for different moments of life, among others.

Equal Opportunity Employer

PepsiCo Deutschland GmbH is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.

  • Digital Transformation UX Service Designer

    hace 7 días

    Xico, México Ecovadis A tiempo completo

    About the Role:As a UX Service Designer at Ecovadis, you will apply design thinking approaches to facilitate discovery of problems and collaborate with cross-functional teams to drive business growth through digital transformation.Key Responsibilities:Apply design thinking principles to identify and prioritize business needs and opportunities for digital...

  • Digital Data Designer

    hace 1 semana

    Xico, México Nissan Motor Iberica Sa A tiempo completo

    Job Title: Digital Data DesignerJob Summary:Nissan Motor Iberica Sa is seeking a highly skilled Digital Data Designer to join our team. As a Digital Data Designer, you will be responsible for the production of the Global EIM Document for each assigned Nissan, Infiniti, or Datsun model.Key Responsibilities:Compile and process relevant product information data...

  • Digital Product Designer

    hace 1 día

    Xico, México Pepsico Deutschland Gmbh A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Product Designer to join our team at PepsiCo Deutschland GmbH. As a key member of our interdisciplinary team, you will play a crucial role in creating and supporting global digital developments for our company.Key ResponsibilitiesParticipate in the entire design process of our digital products and...

  • Graphic Designer

    hace 2 días

    Xico, México Thales A tiempo completo

    Graphic DesignerThales is a leading provider of digital security solutions, and we're seeking a skilled Graphic Designer to join our team.About the RoleWe're looking for a talented Graphic Designer to work with our engineering, production, and customer service teams to create high-quality visual materials. As a Graphic Designer, you will be responsible for...

  • UX Designer

    hace 2 días

    Xico, México Pepsico Deutschland Gmbh A tiempo completo

    About the RoleWe are seeking a highly skilled UX Designer to join our global digital team at PepsiCo Deutschland GmbH. As a UX Designer, you will play a key role in creating and supporting digital developments for our company, focusing on revenue management, supply chain, manufacturing, and logistics.ResponsibilitiesParticipate in the entire design process...

  • Senior UX Designer

    hace 1 día

    Xico, México Pepsico A tiempo completo

    About the RoleWe are seeking a highly skilled Senior UX Designer to join our team in Mexico City, Mexico. As a key member of our growing team, you will play a crucial role in creating and supporting global digital developments for PepsiCo.Key ResponsibilitiesParticipate in the entire design process of our digital products and services, from initial research...

  • UX Designer

    hace 1 semana

    Xico, México Pepsico Deutschland Gmbh A tiempo completo

    About the RoleWe are seeking a highly skilled UX Designer to join our team at PepsiCo Deutschland GmbH. As a UX Designer, you will play a critical role in creating and supporting global digital developments for our company.Key ResponsibilitiesParticipate in the entire design process of our digital products and services, from initial research to testing and...

  • Senior Digital Designer

    hace 1 día

    Xico, México Mercer A tiempo completo

    About the RoleOur in-house award-winning creative agency is seeking a highly organized and passionate Senior Digital Designer to join our growing global team. As a Senior Digital Designer specializing in web design, you will be integral in creating compelling and functional digital interfaces.Key ResponsibilitiesLead and execute design projects from concept...

  • Senior UX Designer

    hace 1 semana

    Xico, México Pepsico Deutschland Gmbh A tiempo completo

    About UsPepsiCo Deutschland GmbH is a leading food and beverage company with a rich history of innovation and commitment to excellence. We are a global organization with a presence in over 200 countries, and our iconic brands are consumed by millions of people every day.Job SummaryWe are seeking a highly skilled Senior UX Designer to join our digital team in...

  • Digital Art Designer

    hace 7 días

    Xico, México Pepsico A tiempo completo

    About UsPepsiCo is a leading global food and beverage company with a rich history of innovation and commitment to excellence. As a company, we are passionate about creating a better future for ourselves, our customers, and the communities we serve.Our CultureWe are a diverse and inclusive organization that values creativity, collaboration, and continuous...

  • Motion Designer

    hace 7 días

    Xico, México Oliver Agency A tiempo completo

    About the RoleWe are seeking a highly skilled Motion Designer to join our team at Oliver Agency. As a Motion Designer, you will be responsible for creating stunning digital content using tools such as After Effects, Illustrator, Indesign, and Photoshop.Key ResponsibilitiesIdeate and create digital content that meets the client's brief and exacting...

  • Digital Software Engineering Senior Analyst Solution Designer

    hace 1 semana

    Xico, México Citi A tiempo completo

    Job SummaryCiti is seeking a highly skilled Digital Software Engineering Senior Analyst Solution Designer to join our team. As a key member of our digital transformation initiative, you will be responsible for designing and implementing software solutions that meet the needs of our business.Key ResponsibilitiesConduct research to identify root causes of...

  • User Experience Designer

    hace 5 días

    Xico, México Cognizant A tiempo completo

    **About the Role**Cognizant is seeking an exceptional User Experience (UX) Designer to join our team. As a UX Designer, you will play a critical role in shaping the user experience of our clients' digital products.**Key Responsibilities**Supervise medium to large-scale engagements of cross-functional teams, ensuring that the client's voice is integrated into...

  • Ui/Ux Designer

    hace 1 semana

    Xico, México Digital Vault Studio A tiempo completo

    Job SummaryWe are seeking a highly skilled User Experience Designer to join our team at Digital Vault Studio. As a key member of our design team, you will be responsible for creating innovative and user-centered design solutions that meet the needs of our clients.Key ResponsibilitiesDesign and develop user experiences that are intuitive, engaging, and meet...

  • Senior User Experience Designer

    hace 1 semana

    Xico, México Top Agency A tiempo completo

    About the Job**Senior User Experience Designer**We're seeking a highly skilled Senior User Experience Designer to join our team at Top Agency. As a key member of our design team, you will be responsible for creating user-centered design solutions that drive business results.Key Responsibilities:Collaborate with product managers and engineers to evaluate user...

  • Motion Designer

    hace 1 semana

    Xico, México Raven A tiempo completo

    Job SummaryRaven is seeking a highly skilled Motion Designer to join our global team in México. As a key member of our content strategy team, you will play a crucial role in implementing our content vision for clients worldwide.Key ResponsibilitiesDevelop and execute content strategies that drive engagement and brand awareness across various digital...

  • Production Designer

    hace 1 semana

    Xico, México Oliver+ A tiempo completo

    About the RoleWe are seeking a highly skilled Production Designer to join our team at Oliver+. As a key member of our design team, you will be responsible for creating engaging digital and print content for our clients in the wine and spirits industry.Key Responsibilities:Adapt and resize creative collateral for digital and print mediumsManage workloads...

  • Digital Design Lead

    hace 2 días

    Xico, México Publicis Groupe A tiempo completo

    {"title": "Visual Designer/Production Design", "description": "Unlock Your Creative PotentialAt Publicis Sapient, we're on a mission to help established organizations thrive in the digital age. As a Visual Designer/Production Design, you'll play a crucial role in bringing our clients' visions to life.Key Responsibilities:Develop and execute production design...

  • Mechanical Designer

    hace 1 día

    Xico, México Schneider Electric Norge As A tiempo completo

    About the RoleSchneider Electric Norge As is seeking a highly skilled Mechanical Designer to join our team. As a Mechanical Designer, you will be responsible for customizing low voltage electrical equipment using standard designs.Key ResponsibilitiesEngineering mechanical design (3D & 2D) of LVMCC / LVDOCreate BOMs to build equipmentContinuous improvement...

  • Digital Consumer Service Manager

    hace 2 días

    Xico, México Nike A tiempo completo

    {"title": "Consumer Service Manager Role", "description": "At Nike, we're looking for a Consumer Service Manager to join our team in Mexico. As a key member of our Consumer Services team, you'll be responsible for delivering a world-class experience for our digital consumers.**Key Responsibilities:*** Partner with our BPOs to ensure best-in-class services...