Operations Manager
hace 2 semanas
About Us
Amazon is a global e-commerce company that aims to be the most customer-centric business on earth. We are looking for high-potential leaders who are ready to own their impact in Amazon Operations.
Job Summary
This role is fully onsite and requires flexibility to work and rotate shifts, including weekends, holidays, and overnight shifts. The successful candidate will have experience leading a team and analyzing data to drive process improvements and ensure quality and productivity are consistently high.
Key Responsibilities
- Promote a culture of safety and wellbeing
- Analyze and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts
- Support and lead a team, handle administrative work, and build a strong team culture
- Analyze performance and suggest process improvements to optimize work and improve customer service
- Collaborate with other managers to standardize shift processes
A Day in the Life
You'll work shifts and be based at one of our operational sites. Your main focus will be maintaining safety standards within your team and across your site. You'll also monitor and maintain process efficiency, prioritize routine team management and daily operational tasks, and discuss operational pros and cons of technical improvements with engineers.
About the Team
Amazon Logistics handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.
Requirements
- A completed Bachelor's Degree or 2+ years of Amazon experience
- 2+ years' experience in a role with similar responsibilities
- 1+ year of direct management experience for employees and their performance
- English Intermediate-Advanced (B2+) proficiency
- Fluent in Spanish, both written and verbal
Preferred Qualifications
- MBA or similar
- Experience using Lean manufacturing methodologies
- Previous experience in Project Management
- Experience managing department's KPIs and driving results
- Bachelor's degree in business, engineering, operations, supply chain, transportation, or related fields
- Logistics Background from Operations environment, preferably from First-Middle Mile Ops
- Advanced English Proficiency (C1+)
Compensation
The estimated salary for this role is $120,000 per year, plus benefits. This figure is based on the average salary range for similar positions in the logistics industry in the United States.
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