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Customer Service Representative
hace 2 meses
**Key Responsibilities:**
* Provide customer service to clients via phone and email
* Handle billing questions and process payments
* Explain rates and endorsements to clients
* Assist with home and auto quotes
* Administer duties regarding new and renewal accounts
**Requirements:**
* Intermediate to advanced level of English
* High school diploma or equivalent
* 0-1 year of experience in a call center environment
* Ability to work in a team environment
* Excellent communication and problem-solving skills
**Benefits:**
* Weekly pay and productivity bonus
* Paid training
* Excellent location with access to public transportation
* Legally-mandated benefits
* Vacation and vacation premiums
* Savings fund and voluntary savings plan
* Health services institution (IMSS)
* Federal housing credit program INFONAVIT/FONACOT
* Rewards and recognition program
* Road to growth (great opportunities to grow in the company)
* Employee discounts for tuition with local universities
* Employee discounts with participating local businesses
**Work Schedule:**
* 9-hour shifts, Monday to Friday or Saturdays
* Available shifts: 06:00-16:00, 06:30-16:30, 07:00-17:00, 07:30-17:30, 08:00-17:30, 08:30-18:00, 09:00-18:30, 09:30-19:00, 12:00-20:00
**Salary:**
* $16,532 monthly (weekly payments)
**Location:**
* Zona Urbana Tijuana
**Apply:**
* Interested candidates should apply through this medium
**Education Level:**
* Basic
**Experience Level:**
* Practicantes
**Department:**
* Customer Service
**Industry:**
* Online Media
