Global Accounts Receivable Specialist

hace 1 día

Monterrey, Nuevo León, México Rs Group Plc A tiempo completo

About the Role

The Sr. AR Analyst role will be responsible for managing the day-to-day AR transactional operations in one of the following areas (credit, customer master, billing, cash application and collections) for RS Americas, Inc.

Key Responsibilities:

  • Manage customer portfolios including AR billing; credit reviews based on collections and all communications on past due transactions.
  • Assist in the collection, management, and resolution of outstanding invoices from past due accounts.
  • Take corrective actions based on customer's or Sales rep's communication by involving internal teams to validate the complaint and bring it to resolution.
  • Interface with sales support, cash team, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts.
  • Follow through the commitments and deadlines, communicated by the management, by prioritizing the workload.
  • Manage portfolio of accounts including delinquency, write-offs, and credit memos.
  • Manage personal targets to ensure collectability within the set of company goals.
  • Assist in the Credit Review process to determine if accounts should be placed on Hold, Block or be released based on Collection efforts.
  • Provide Recommendations based on Credit Line increases and decreases based on payment trends, collection efforts, and sales activity to mitigate overall risk.
  • Fraud review and risk prevention.
  • Assists with other related special projects and environment testing, as required.

Additional Duties:

  • Act as a point of contact for escalations and resolution of complex cases that need to be resolved with other Support Areas inside the Company.
  • Lead meetings/sessions with Sales to resolve disputed cases and give follow-up on progress of open items/actions.
  • Proactively participate in continuous improvement projects that will allow the Company to enhance AR processes.
  • Find root causes of opportunities in Order to Cash processes and work with other Support Areas to improve them.
  • Act as a Subject Matter Expert (SME) for training purposes and new employee's onboarding.

How You Will Make a Difference:

  • By efficiently managing and collecting outstanding payments.
  • By resolving billing issues promptly and effectively.
  • By Maintaining detailed and accurate records of all collection activities.
  • By Upholding high ethical standards in all interactions builds trust with clients and stakeholders.

Qualifications:

  • Bachelor's degree in finance, Accounting, Business Administration, or related field preferred.
  • Proven experience as a Collections Specialist or in a similar role (3-4 years).
  • Strong understanding of order to cash processes.
  • Excellent verbal and written communication skills (English advance).
  • Ability to handle difficult conversations and negotiate effectively.
  • Proven experience with Collections Management tools.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Experience with accounting software and databases (SAP).
  • High level of accuracy and attention to detail.
  • Strong organizational and time-management skills.

Salary Range: $55,000 - $65,000 per annum

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