Digital Transformation Specialist

hace 2 semanas


Santa Catarina, Nuevo León, México Carrier A tiempo completo

Job Title: Digital Strategy

Location: Mexico

About the Role:

We are seeking a highly skilled Digital Strategy professional to join our team at Carrier. As a Digital Strategy expert, you will be responsible for analyzing, designing, and developing ServiceNow software solutions that meet the needs of our customers.

Key Responsibilities:

  • Independently perform analysis, design, and development of ServiceNow software solutions.
  • Collaborate with cross-functional teams to identify and prioritize business requirements.
  • Provide technical expertise and collaborate with other IT specialists to rapidly develop and deliver solutions.
  • Perform discovery and fact-finding to understand complex business problems and opportunities.
  • Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.
  • Analyze and recommend solutions to development and production issues.
  • Provide advanced support for ServiceNow by troubleshooting, fixing bugs, and conducting root cause analysis.
  • Advise functional and administrative teams on design, development, and ServiceNow best practices.
  • Provide direction and assistance to less experienced team members.

Requirements:

  • 8+ years of technical experience in ServiceNow.
  • 1-2 years of experience in ServiceNow HRSD module is preferable.
  • Excellent communication and organizational skills.
  • Bachelor's degree in computer science or information technology or computer information systems, or a similar field.
  • Self-motivated and a good team player.

Equal Opportunity Employer: Carrier is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, age, or any other federally protected class.

Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice.



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