Service Delivery Lead

hace 1 semana


Ciudad de México, Ciudad de México Applaudo A tiempo completo

We are seeking an experienced Service Delivery Lead to join our team at Applaudo Studios. The successful candidate will have a minimum of 3 years of experience in Service Delivery or Project Management and a bachelor's degree in Computer Science or a related field.

You will be responsible for leading cross-functional teams to deliver software development projects and understanding technical documentation and escalation levels. You will also research E2E business processes and participate in RFP documentation.

The ideal candidate will have strong skills in customer service, resource planning, teamwork, and quality assurance. Excellent verbal and written communication abilities and strong interpersonal skills are essential. Demonstrated leadership and negotiation skills are required.

We offer a dynamic work environment, opportunities for growth and development, and a competitive salary and benefits package.

We are committed to diversity and inclusion and welcome applications from qualified candidates.



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