Senior Quality Manager
hace 3 semanas
Eastek International Corporation is seeking a seasoned Senior Quality Manager to lead the implementation of advanced quality strategies and maintain quality standards at our global operations.
The ideal candidate will have a proven track record of ensuring product and service quality meets the highest level of customer satisfaction and complies with regulatory requirements.
Key Responsibilities:
- Develop and implement a quality strategy that aligns with the company's vision, mission, and goals.
- Manage the Quality organization throughout Eastek, leading world-class manufacturing practices, utilizing standardization and continuous improvement.
- Monitor Global Quality key performance indicators and implement actions to improve them.
- Drive worldwide quality initiatives to improve the customer satisfaction experience, through the elimination of recurrent customer complaints related with manufacturing.
- Improve and maintain the quality management system and ensure its compliance with the relevant standards such as ISO, IATF, FDA, IPC etc.
- Plan and conduct internal and external audits to monitor the effectiveness of the quality system and identify areas for improvement.
- Lead and support the cross-functional teams in problem solving, root cause analysis, corrective and preventive actions, using six sigma and Shainin tools and methodologies.
- Manage and analyze the quality data and metrics to track the performance of the processes and products and report on the results to the management.
- Provide training and coaching to the staff on quality concepts, tools and techniques.
- Liaise with customers, suppliers and other stakeholders to ensure their expectations are met and their feedback is addressed.
Requirements:
- Relevant experience in the Electronic PCBA and contract manufacturing industry is necessary.
- Progressive career in manufacturing with a multi-site responsibility in Mexico, Asia and U.S. operations is a plus.
- Certified in six sigma, Shainin or other process improvement methodologies.
- Experienced with Lean Manufacturing implementation and its advance quality-methodology is a necessary.
- Knowledge of quality standards, regulations, and best practices in the electronic industry.
- Proficient in quality tools and software such as statistical process control (SPC), failure mode and effects analysis (FMEA), control plans, control charts, etc.
- Excellent communication, leadership and interpersonal skills.
- Strong analytical, problem solving and decision-making skills.
- Ability to work under pressure and manage multiple tasks.
Education and/or Experience:
- The ideal candidate should have a bachelor's degree or higher in engineering, quality management or related field.
- Minimum 7 years of progressive experience in the quality department management, including previously held positions such as senior quality manager, or multi-site quality manager.
Language Skills:
The ideal candidate should be bilingual in English and speak on a professional level.
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