Medical Support Specialist

hace 1 semana


Xico, México Wing Assistant A tiempo completo

At Wing, we're revolutionizing the future of work by helping companies build exceptional teams and automate their operations. As a Remote Healthcare Assistant, you'll play a vital role in our mission to deliver world-class support.

We're looking for a highly skilled individual with a strong background in medical fields or pharmaceutical-related industries. Your experience as a Medical Virtual Assistant will be invaluable in this role, where you'll provide top-notch support to patients and healthcare professionals alike.

**Job Summary:**

As a Remote Healthcare Assistant, you'll be responsible for:

  • Managing patient intake, appointment bookings, and cancellations
  • Inputting patient information, medical records, and billing data into EMR/EHR systems
  • Assisting with insurance claims, verifying patient insurance information, and handling billing inquiries
  • Responding to patient inquiries, providing information, and directing them to appropriate healthcare professionals
  • Analyzing healthcare data, preparing reports, and maintaining records
  • Maintaining HIPAA compliance, patient confidentiality, and adhering to privacy regulations
  • Coordinating the sending of medical records to various departments, healthcare providers, and professionals

**Requirements:**

  • Bachelor's degree in medical fields or pharmaceutical-related industries
  • At least 1 year of experience as a Medical Virtual Assistant
  • Excellent English communication skills (C1 level)
  • Solid understanding of medical terminologies and practices
  • Proficiency in EHR/EMR systems and ability to troubleshoot technical issues
  • Understanding of healthcare privacy regulations
  • Strong interpersonal and organizational skills, with attention to detail
  • Tech savvy, familiar with current technologies like desktop sharing, cloud services, and VoIP

**Benefits:**

  • Competitive salary based on experience ($35,000 - $55,000 per year)
  • Performance incentives and job security
  • Paid training and upskilling opportunities
  • Inclusive culture and supportive team environment
  • 100% remote work-from-home arrangement
  • Opportunities for career growth and professional development
  • Fun and dynamic work environment

**Technical Requirements:**

  • USB headset with noise cancellation feature
  • Working webcam
  • Main and backup computer: at least 1.8 GHz processor with 4GB RAM
  • Main internet service speed: at least 25 Mbps wired connection
  • Backup internet service speed: at least 10 Mbps

**Location:** This is a remote job with US work hours (20-40 hours per week). We offer a competitive salary range based on your experience and skills.



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