Medical Support Specialist
hace 1 semana
At Wing, we're revolutionizing the future of work by helping companies build exceptional teams and automate their operations. As a Remote Healthcare Assistant, you'll play a vital role in our mission to deliver world-class support.
We're looking for a highly skilled individual with a strong background in medical fields or pharmaceutical-related industries. Your experience as a Medical Virtual Assistant will be invaluable in this role, where you'll provide top-notch support to patients and healthcare professionals alike.
**Job Summary:**
As a Remote Healthcare Assistant, you'll be responsible for:
- Managing patient intake, appointment bookings, and cancellations
- Inputting patient information, medical records, and billing data into EMR/EHR systems
- Assisting with insurance claims, verifying patient insurance information, and handling billing inquiries
- Responding to patient inquiries, providing information, and directing them to appropriate healthcare professionals
- Analyzing healthcare data, preparing reports, and maintaining records
- Maintaining HIPAA compliance, patient confidentiality, and adhering to privacy regulations
- Coordinating the sending of medical records to various departments, healthcare providers, and professionals
**Requirements:**
- Bachelor's degree in medical fields or pharmaceutical-related industries
- At least 1 year of experience as a Medical Virtual Assistant
- Excellent English communication skills (C1 level)
- Solid understanding of medical terminologies and practices
- Proficiency in EHR/EMR systems and ability to troubleshoot technical issues
- Understanding of healthcare privacy regulations
- Strong interpersonal and organizational skills, with attention to detail
- Tech savvy, familiar with current technologies like desktop sharing, cloud services, and VoIP
**Benefits:**
- Competitive salary based on experience ($35,000 - $55,000 per year)
- Performance incentives and job security
- Paid training and upskilling opportunities
- Inclusive culture and supportive team environment
- 100% remote work-from-home arrangement
- Opportunities for career growth and professional development
- Fun and dynamic work environment
**Technical Requirements:**
- USB headset with noise cancellation feature
- Working webcam
- Main and backup computer: at least 1.8 GHz processor with 4GB RAM
- Main internet service speed: at least 25 Mbps wired connection
- Backup internet service speed: at least 10 Mbps
**Location:** This is a remote job with US work hours (20-40 hours per week). We offer a competitive salary range based on your experience and skills.
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