Cloud Services Major Incident Manager
hace 1 mes
As a Major Incident Manager for SAP's Enterprise Cloud Services, you will be responsible for leading the response to major incidents affecting our customers' HANA Enterprise Cloud landscapes. Your goal will be to restore service as quickly as possible, working closely with cross-functional teams and stakeholders.
Key Responsibilities
- Lead the incident response team to resolve major incidents
- Collaborate with technical teams to identify root causes and implement corrective actions
- Communicate effectively with stakeholders, including customers, management, and internal teams
- Document incident details and lessons learned
Requirements
- Graduate or Master's degree in Computer Science, Engineering, or related field
- 10+ years of experience in IT, with at least 5 years in a leadership or technical role
- Experience with performance tuning, technical reviews, and audits
- Knowledge of high availability and disaster recovery strategies
- Excellent communication and leadership skills
About SAP
SAP is a global leader in enterprise software, helping organizations run better and achieve their goals. We are committed to creating a workplace that is inclusive, diverse, and empowering for all employees.
-
Major Incident Escalation Manager
hace 4 semanas
Monterrey, Nuevo León, México Sap Se A tiempo completoRole OverviewSAP Global Cloud Infrastructure Delivery (GCID) is responsible for running SAP's backend technology, including operations of state-of-the-art data centers and technical platforms as an integral part and foundation for all SAP Cloud solutions and services globally.We provide these shared services for SAP's external Cloud Business and for SAP's...
-
Monterrey, Nuevo León, México Sap Se A tiempo completoGlobal Cloud Infrastructure Delivery (GCID) is responsible for running SAP's backend technology, including operations of state-of-the-art data centers and technical platforms as an integral part and foundation for all SAP Cloud solutions and services around the globe. We provide these shared services for SAP's external Cloud Business and for SAP's internal...
-
Senior Software Engineer
hace 4 semanas
Monterrey, Nuevo León, México Solo Talento A tiempo completoAs a key member of our team, you will be responsible for developing and maintaining our cloud services. Your primary focus will be on designing, implementing, and deploying scalable cloud-based solutions that meet the needs of our customers.Key Responsibilities:Design and implement cloud-based architectures using AWS and AzureDevelop and maintain cloud...
-
Distinguished Incident Resolution Specialist
hace 2 semanas
Monterrey, Nuevo León, México Sap Se A tiempo completoJob OverviewSAP Se is a leading provider of enterprise software solutions, helping over four hundred thousand customers worldwide to work together more efficiently and use business insight more effectively. As a Senior Problem Manager within the Global Cloud Infrastructure and Delivery organization (GCID), you will play a crucial role in assisting with the...
-
Senior Incident Response Specialist
hace 4 semanas
Monterrey, Nuevo León, México Google A tiempo completo**Job Summary**:Mandiant, part of Google Cloud, is a leader in dynamic cyber defense, threat intelligence, and incident response services. As a Senior Incident Response Consultant, you will play a critical role in our team by understanding evolving attacker behavior and motivations, managing client-facing projects, and helping train/mentor other security...
-
Senior Software Engineer
hace 4 semanas
Monterrey, Nuevo León, México Corporativo Em3 A tiempo completoAs a senior software engineer, you will be responsible for leading the development of cloud services. Your expertise in cloud infrastructure and software development will enable our company to deliver high-quality solutions to our customers.Key Responsibilities:Lead the development of cloud servicesDesign and implement cloud infrastructureEnsure high-quality...
-
Cyber Security Incident Response Manager
hace 2 semanas
Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob SummaryWe are seeking a highly skilled Cyber Security Incident Response Manager to join our team at Blue Yonder. As a key member of our Security Operations Team, you will be responsible for detecting and responding to cyber security threats, ensuring our organization operates securely.\\Responsibilities\\\\Threat Detection and Response: Identify and...
-
Cloud Services Technical Advisor
hace 2 semanas
Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob Title: Cloud Services Technical AdvisorCompany Overview:Blue Yonder is a leading provider of cloud-based products and services. Our team is dedicated to delivering exceptional technical support and guidance to customers, ensuring the successful implementation and operation of our solutions.Estimated Salary:We offer a competitive salary range of $80,000 -...
-
Incident Response Professional
hace 4 semanas
Monterrey, Nuevo León, México Google A tiempo completo**Job Summary:**We are seeking an experienced Incident Response Consultant to join our team at Google. As an Incident Response Consultant, you will provide industry-leading incident response, assessment, transformation, managed detection and response, and training services with in-depth tactical support. You will help organizations effectively detect and...
-
Senior Software Engineer
hace 4 semanas
Monterrey, Nuevo León, México Universidad Cnci De Mexico Sc A tiempo completoWe are looking for a skilled Senior Software Engineer to join our Cloud Services team. The ideal candidate will have experience with cloud computing and software development. Responsibilities include: • Designing and implementing cloud-based solutions • Collaborating with cross-functional teams to deliver high-quality software products • Staying...
-
Cloud Networking Team Lead
hace 4 semanas
Monterrey, Nuevo León, México Connectingology A tiempo completoJob Description:As a Cloud Networking Team Lead at Connectingology, you will be responsible for owning and monitoring the performance of team members. You will identify and implement initiatives to drive customer satisfaction, increase case quality, and boost team productivity. The team will work collaboratively to manage performance improvement plans and...
-
Software Engineer for Cloud Services
hace 1 semana
Monterrey, Nuevo León, México Connectingology A tiempo completoConnectingology is seeking a highly skilled Software Engineer for Cloud Services. As a key member of our Development team, you will be responsible for designing, developing, testing, and maintaining cloud-based platforms and their integration with other systems.Key Responsibilities:Collaborate with cross-functional teams to design and develop cloud services...
-
Digital Forensics and Incident Response Expert
hace 1 semana
Monterrey, Nuevo León, México Google A tiempo completoAbout the RoleWe're seeking a skilled Digital Forensics and Incident Response Expert to join our team at Mandiant, a leading provider of dynamic cyber defense, threat intelligence, and incident response services. As part of Google Cloud, we help organizations stay ahead of evolving threats and build confidence in their ability to defend against and respond...
-
Professional Services Project Director
hace 4 semanas
Monterrey, Nuevo León, México Gigamon A tiempo completoPrincipal Project ManagerGigamon offers a deep observability pipeline that efficiently delivers network-derived intelligence to your cloud, security, and observability tools, providing valuable insights into your hybrid network infrastructure.We are seeking an experienced Principal Project Manager to expand our Professional Services business in the region,...
-
Cloud Infrastructure Specialist
hace 1 semana
Monterrey, Nuevo León, México Dataart A tiempo completo**About Dataart**Dataart is a forward-thinking company that strives to push the boundaries of innovation and technology. Our team of experts works together to create cutting-edge solutions that drive real results.Salary: The estimated annual salary for this position is $120,000 - $180,000 depending on experience.About the Role:We are seeking an experienced...
-
Global IT Infrastructure Services Manager
hace 1 semana
Monterrey, Nuevo León, México 532 FLSmidth S.A. de C.V. A tiempo completoJob DescriptionWe are seeking a highly skilled and experienced Global IT Infrastructure Services Manager to join our team at 532 FLSmidth S.A. de C.V.Key Responsibilities:Manage the global IT infrastructure services, ensuring seamless delivery of end-user hardware requirements, physical support on IT issues, and maintaining global print standards.Lead the IT...
-
Strategic General Services Manager
hace 2 semanas
Monterrey, Nuevo León, México ACUITY BRANDS LIGHTING, INC A tiempo completoGeneral Services Manager RoleWe are seeking a highly skilled General Services Manager to join our team at Acuity Brands Lighting, Inc. This individual will be responsible for administering and coordinating various aspects of our General Services operations, including cafeteria, transportation, and driver suppliers. The successful candidate will also develop...
-
Software Engineer
hace 4 semanas
Monterrey, Nuevo León, México Grupo Christus Muguerza A tiempo completoWe are seeking a Software Engineer - Cloud Infrastructure to join our team in developing scalable, secure, and efficient cloud-based systems. Key Responsibilities:Design, implement, and maintain cloud infrastructure components using AWSCollaborate with cross-functional teams to ensure seamless integration with existing systemsDevelop and deploy cloud-based...
-
Finance Manager
hace 1 semana
Monterrey, Nuevo León, México Mahle A tiempo completoEstablished in 2022, the technology conglomerate MAHLE Group boasts a global presence with over 72,000 employees and annual sales of approximately EUR 12 billion. With its extensive network spanning 152 locations across more than 30 countries, including 12 major research and development centers, MAHLE is poised for continued growth.About the RoleWe are...
-
Cloud Security Solutions Engineer
hace 2 semanas
Monterrey, Nuevo León, México Ntt Data A tiempo completoWe are seeking a highly skilled Cloud Security Solutions Engineer to join our team in Guadalajara, Mexico.Job Purpose:The successful candidate will be responsible for designing and implementing secure cloud solutions to support our ongoing cloud transformation. This includes collaborating with development teams to identify optimal cloud security solutions...