Financial Operations Specialist
hace 1 semana
We are a cutting-edge open finance API platform revolutionizing access to financial services in Latin America. Our mission is to empower innovators with the tools to interpret and act upon financial data.
With a global team of over 130 individuals representing 26 nationalities, we operate from offices in São Paulo, Mexico City, and Barcelona, while a significant portion of our workforce operates remotely.
Our journey began in May 2019, and since then, we have secured $56m in funding from leading global investors.
Job DescriptionWe are seeking an exceptional Financial Operations Specialist to join our team. As a key member of our operations department, you will play a crucial role in ensuring the smooth operation of our direct debit product.
Your responsibilities will include:
- Collaborating with cross-functional teams to monitor and improve operational routines
- Preparing direct debit batches, transmitting them to the bank's platform, and verifying their successful upload and processing
- Conducting reconciliations between back-office systems, bank statements, billing, and customer accounts to ensure accuracy and completeness of transactions
- Managing billing and client withdrawal cycles for direct debit transactions, including verifying billing accuracy and reporting results to the finance team
You will also provide support to clients regarding direct debit operations, address inquiries, resolve issues, and ensure a seamless customer experience throughout the payment cycle.
RequirementsTo succeed in this role, you will need:
- Bachelor's degree or equivalent in Administration, Accounting, or Finance
- More than 3 years of experience working in functions related to Direct Debit and collections in Mexican companies
- High attention to detail and methodical approach
- Excellent analytical and problem-solving skills, including reconciliation analysis, organization, and customer support
- Excellent spoken and written English and Spanish
In addition to your salary (approximately $65,000 per year), you can look forward to:
- Stock options, making you a co-owner of our company
- Annual company bonus
- Flexible working hours
- Remote work option
- Pet-friendly work environment
- Access to mental health services
- Health insurance
- Paid time off on your birthday
- Renewal of your laptop every 3 years
- Training budget
- Team building events
- Bank holidays swap within the same month
- Fitness and wellness stipends
- Yearly offsite event
- Fresh fruit weekly, all-you-can-drink tea and coffee
- One week off on your 2-year anniversary
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