Master Data Steward

hace 2 días


Zapopan, Jalisco, México Elanco A tiempo completo

**About the Role:**

As a Customer Master Data Steward, you will play a critical role in maintaining the accuracy and integrity of Elanco’s customer master database. This position is responsible for the timely and accurate creation and ongoing maintenance of critical customer master records for the U.S. Animal Health business unit.

**Responsibilities:**

  • Creation and ongoing maintenance of the Elanco AH Customer Master files for veterinarians/clinics, agents, distributors, Elanco Sales Reps. and other AH customers within the global Master Data Management system (MDM) and within SAP.
  • Timely and accurate maintenance of the customer master database is of critical importance to assure accurate business transactions between Elanco and its customers.
  • Acts as a point of contact with Agents to ensure that customer records are correct & to ensure Agent compliance.
  • Requests and maintains Animal Health Numbers (AHN) for all accounts within the Elanco AH Customer Master Database.
  • Interacts with Agents, Elanco Account Services, Credit, Information Systems, Accounting, Distribution and Third-party vendors to resolve customer master, pricing, and order/invoice issues.

**Requirements:**

  • A high school diploma with a minimum of four years successful business experience. Bachelor’s degree preferred.
  • Proven problem-solving skills, attention to detail and accuracy is a must.
  • Experience and aptitude in data entry is required.
  • Incumbent is required to have proficient verbal and written skills as well as excellent phone etiquette.

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