Software Engineer

hace 5 horas


Xico, México Softwareone A tiempo completo
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Support Analyst. As a key member of our software and cloud services team, you will be responsible for providing timely and effective solutions to our clients' requests.

Key Responsibilities
  • Run and resolve incidents and requests from various areas of the operation.
  • Timely escalate complex situations according to defined channels.
Requirements

To be successful in this role, you will need:

  • Approximately one year of experience as an on-site support analyst and help desk technician.
  • Basic knowledge of Windows servers and Office365 services.
  • Knowledge of office tools and management software.
What We Offer

As a Support Analyst at Softwareone, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of benefits, including:

  • A creative culture with lived values.
  • Opportunities for professional growth and development.
  • An economic incentive program for employee referrals.
  • Spaces for leisure, celebrations, and recreation.
Equal Opportunities

Softwareone welcomes applicants from all backgrounds and abilities. If you require reasonable adjustments at any point during the recruitment process, please contact us. We will make every effort to accommodate your needs and ensure that our recruitment process is inclusive and accessible.



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