Quote/Order Entry Specialist

hace 7 días


Zapopan, Jalisco, México Td Synnex A tiempo completo

About the Role

We are seeking a skilled Quote/Order Entry Associate to play a crucial role in maintaining and enhancing our partnerships by efficiently managing various operational tasks. As a key member of our team, you will be responsible for updating and managing price files, providing entry-level customer response for presales requests, and ensuring agreements meet company policies and legal requirements.

Key Responsibilities

  • Update and organize price files regularly to ensure accuracy and efficiency.
  • Address partner queries related to quotes, providing timely and effective responses.
  • Ensure agreements meet company policies and legal requirements, maintaining compliance and integrity.
  • Understand and communicate vendor programs, pricing, and promotions to internal stakeholders.
  • Provide accurate quotes to sales teams and partners, supporting business growth and development.
  • Stay updated on vendor quoting policies and collaborate with vendor teams to ensure seamless operations.
  • Identify up-sell opportunities with sales teams, driving revenue growth and expansion.
  • Manage lead times, delivery schedules, and customer expectations, ensuring timely and satisfactory outcomes.
  • Handle complex deal registration and customer support for pricing models, resolving issues and concerns.
  • Serve as the main contact for vendor programs and lifecycle management, fostering strong relationships and communication.

Requirements

  • No prior experience necessary, but a willingness to learn and grow is essential.
  • High School Graduate with HS Diploma field of study required; Associate Degree with Business, IT, or related Field of Study preferred.
  • English proficient (B2+ or above) - both written and verbal; proficient in executing instructions and requesting clarification.
  • Basic data entry and mathematical skills; effective communication skills, both written and verbal.
  • Ability to adjust to change and adapt as needed; comfortable working under stress and pressure.
  • Strong multitasking abilities; quick learner with proficiency in technology.
  • Basic level computer skills; may be required to work shifts based on business needs.

What We Offer

  • Elective Benefits tailored to your country to best accommodate your lifestyle.
  • Grow Your Career with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: valuing every voice is how we succeed.
  • Make the Most of our Global Organization: network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: participate in internal, peer-led inclusive communities and activities.

We are proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.


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