Technical Support Specialist
hace 2 semanas
We are seeking a highly skilled Technical Support Specialist to join our team in Order Management. The ideal candidate will have a strong background in computer science and experience with Oracle applications.
Key Responsibilities:
- Provide technical support for Order Management issues
- Collaborate with cross-functional teams to resolve complex issues
- Develop and maintain knowledge of Oracle applications and technologies
- Communicate effectively with customers and internal stakeholders
Desired Skills:
- Exceptional diagnostic and troubleshooting skills
- Strong knowledge of Oracle applications and technologies
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent communication and interpersonal skills
Behavioral Skills:
- Ability to influence and gain cooperative relationships with a wide range of audiences
- Excellent communication skills, both technical and functional
- Well-developed listening skills and ability to discern core issues
- Good organizational skills and ability to develop a coherent plan of action
Technical & Analytical Skills:
- Ability to resolve Supply Chain Management issues, including Order Management
- Expertise in Full Cycle O2C and Inventory flows
- Well-developed troubleshooting skills and ability to analyze details and synthesize the big picture
Education and Experience:
Bachelor's degree in Computer Science, Information Systems, or related field, with a 3.0 GPA or higher. Proven professional/technical experience in demonstrating an understanding of Oracle applications is highly desirable.
Career Level: IC3
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