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Administrative Assistant

hace 2 meses

Xico, México Volvo Buses A tiempo completo

Job Summary

We are seeking an experienced Administrative Assistant to join our team at Volvo Buses. As an Administrative Assistant, you will be responsible for ensuring the timely closure of orders for guarantees, goodwill, maintenance contracts, and other related matters.

Key Responsibilities

  • Ensure that claims generated for various repairs on units are loaded and accepted in a timely manner.
  • Provide timely follow-up to close orders, addressing any doubts or additional information required.
  • Share weekly updates on claim progress and reports.
  • Record claims in systems UCHP, Assit, and other relevant systems.
  • Collect necessary documents for each claim to ensure proper follow-up.
  • Prepare reports on open orders, identifying the status of each to facilitate follow-up with responsible areas for resolution.
  • Maintain control of all claim documentation to address audits.
  • Support administrative activities for Volvo service points.

What We Offer

We provide a comprehensive compensation package and benefits, as well as opportunities for growth and development within the company.

About Us

At Volvo Group, we are committed to driving the transition to sustainable and safe transport, mobility, and infrastructure solutions towards a net-zero society. Our people are passionate about what they do, aiming for high performance, and thriving on teamwork and learning. We value a climate of support, care, and mutual respect in our daily work.