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Program Manager, TMF Operations Lead
hace 1 mes
**Unlock Your Potential as a Program Manager**
At Syneos Health Clinical, we're seeking a seasoned Program Manager to lead our TMF Operations Portfolio. As a key member of our team, you'll be responsible for managing budgets, implementing processes, and ensuring the successful delivery of TMF-related projects.
**Key Responsibilities:**
- Participate in bid defense meetings and general capabilities presentations to grow the TMF Operations Portfolio of work.
- Evaluate and manage budgets across the portfolio to ensure appropriate TMF Operations revenue recognition is achieved.
- Implement processes and manage access/training for the company and/or client eTMF technologies.
- Develop portfolio-level templates for TMF Plans and/or TMF-related training.
- Present and/or ensure TMF-related training is effectively provided to the company, client, and vendor project team members.
- Assess and collaborate on resource needs for assigned portfolios.
- Collaborate with clients to establish appropriate portfolio progress and business metrics to ensure TMF objectives are met.
- Oversee the portfolio-level deliverables and KPIs.
- Liaise with the TMF Leads Management to ensure consistency on the TMF projects oversight, including projects performance and KPIs management across portfolios.
- Support and mentor TMF Leads on TMF project oversight for assigned portfolios.
- Evaluate and document potential TMF risks to their assigned portfolios and develop/implement mitigation strategies.
- Manage escalations by following the approved communication pathway informing TMF Operations Leadership and client, as applicable.
- Maintain effective communication with the client, Strategic Alliance Management team, TMF Operations team, and project team through oral and written correspondence, portfolio-level TMF Health KPIs reporting, and Program Review Meetings ensuring adequate documentation of each communication.
- Prepare information for internal and client meetings. May attend Trusted Process event meetings, client operations meetings, project team meetings, and training sessions.
- Prepare and participate in audits/inspections to ensure ongoing readiness of the TMF.
- Actively participate in professional organizations to keep abreast of best practices.
- Perform oversight, hiring, training, and management of TMF Operations team members, such as interviewing, selection, and task management, as applicable.
- Minimal travel may be required (up to 25%). Performs other work-related duties as assigned.
**Requirements:**
- Undergraduate degree and experience managing a program/portfolio with direct experience managing client relationships.
- Modest experience in a clinical and/or medical environment that includes working with regulatory records.
- Experience leading team members through direct or indirect line management preferred.
- Strong knowledge of appropriate regulations and guidelines with respect to regulatory documents and familiarity with medical terminology.
- Demonstrated leadership skills.
- Strong verbal, written, and organizational skills with a team-oriented approach.
- Ability to handle multiple tasks to meet deadlines in a dynamic environment.
**Join a Leader in Clinical Development**
At Syneos Health Clinical, we're dedicated to accelerating the delivery of therapies and improving patient outcomes. Our Clinical Development model brings the customer and patient to the center of everything we do. We're committed to simplifying and streamlining our work to make Syneos Health easier to work with and easier to work for.
**Why Syneos Health Clinical?**
We're passionate about developing our people through career development and progression, supportive and engaged line management, technical and therapeutic area training, peer recognition, and total rewards programs. We're committed to our Total Self culture, where you can authentically be yourself. Our Total Self culture is what unites us globally, and we're dedicated to taking care of our people.
