E-Commerce Operations Specialist

hace 5 días

Naucalpan de Juárez, México Maxima Apparel A tiempo completo
Job Title: E-Commerce Operations Associate

Company Overview:

Maxima Apparel Corp is a leading streetwear/sportswear licensed apparel brand collective that designs, sources, markets, and sells high-quality products in multiple segments with a primary focus on men's and women's licensed apparel, outerwear, and headwear.

Responsibilities:

  • Issue purchase orders to the factory from the ERP system, ensuring all details are accurate.
  • Reconcile daily receipts from the factory and issue pick tickets to the warehouse.
  • Perform customer service-related functions, including communication regarding deliveries, payment, and returns.
  • Issue invoices to customers.
  • Execute sales requests with efficiency and professionalism.
  • Collaborate with US and international counterparts on daily workload needs and problem-solving.
  • Research customer chargeback claims and provide details around the validity of claims.

Qualifications:

  • Detail-oriented.
  • Excellent organizational skills.
  • Strong written and verbal communication skills, both internally with cross-functional team members locally and internationally, as well as external customers.
  • Experienced in ERP system-related data entry, data inquiry, and reporting.
  • Ability to work closely within a team environment and share in workload responsibilities to achieve deadlines.
  • At least 1-2 years of work-related experience.
  • Knowledge of Product Lifecycle Management (PLM) systems.

Who You Are:

  • Demonstrates excellent time-management skills.
  • Strong interpersonal skills and easily adaptable in a fast-paced environment.
  • Problem-solver who can operate independently and work effectively.
  • Ability to perform with a high degree of accuracy.

Salary: $17,000.00 - $18,000.00 per month

Work Location: In person

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