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Digital Design and UX Creative Director
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Job Title: Digital Design and UX Creative Director
Job Summary:
Nasdaq, Inc. is seeking a highly skilled Digital Design and UX Creative Director to lead the user experience and design direction of our digital marketing and client experience team. As a key member of our global digital marketing and client experience team, you will be responsible for creating experiences to support our audiences across all of Nasdaq's marketing sites.
Key Responsibilities:
- Lead the design of major components of the user experience that scale across multiple products, platforms, and end-to-end scenarios for a variety of customers.
- Manage complex tasks, large teams, and communicate clearly to many stakeholders.
- Optimize the overall user experience based on metrics, customer feedback, and business objectives.
- Mature our user research and client listening practices.
- Continually look for ways to modernize and enhance interaction and visual design, as well as UI architecture.
- Create deep productive relationships with our technology and business unit partners to optimize our brand alignment, design systems, site performance, and customer user journeys.
- Champion user experience across the organization, providing meaningful insights on ways to delight our customers and drive revenue.
Requirements:
- Expert knowledge of UX including sketching, wireframing, and managing concepts from iteration through development.
- Excellent quantitative and analytical skills with a passion for constant improvement.
- Apply design methodologies to design strategies that map across our users' journeys.
- Mature leadership and mentoring skills across a diverse and global design team of UX leads, product managers, and developers.
- Collaborate with other designers, creative teams, product teams, content strategists, web producers, and developers.
- Oversee development of UI/UX enhancements to ensure business requirements are met.
- A proven track record of applying modern user research methodologies to understand clients' needs.
- A history of successfully creating, implementing, and maintaining modern design systems.
- Promote usability and design excellence across teams.
- 10+ years of experience in UX and digital design.
- Leverage and contribute to our product experience framework.
- Proficiency with modern design tools and workflows.
- Deep experience with Figma libraries, components, and prototyping.
- A thorough knowledge of user research and client engagement tools such as Qualtrics, Pendo, Hot Jar, Adobe Target, etc.
- Excellent communication and presentation skills with the ability to present to senior leaders and foster collaboration and consensus building.
- Ambitious self-starter with demonstrated ability and willingness to roll up sleeves and execute to get the job done.
- Knowledge of the media/publishing industry, financial data, and global websites.
